GROCERY/RELIEF ASST DEPT LEADER

The Kroger Co. • College, AK

4d

About The Position

The Grocery/Relief Assistant Department Leader supports the day-to-day functions of Grocery operations and assists in directing and supervising department functions, duties, and activities. The role helps deliver exceptional customer service, maintain a safe and clean environment, achieve department sales and profit goals, and monitor quality assurance standards. The associate is expected to demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.
• Ability to handle stressful situations.
• Ability to meet the minimum physical demands of the position.
• Must be at least 18 years old.

Nice To Haves

• High school diploma or equivalent.
• Management experience.
• Grocery experience.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Follow local, state, and federal laws and company guidelines.
• Create a welcoming customer experience by answering questions about products sold in the department and throughout the store.
• Maintain product knowledge and answer customer questions or make product suggestions.
• Inform customers about grocery specials and help them locate products using knowledge of the store layout.
• Implement the department’s promotional plan and stay current on present, future, seasonal, and special advertisements.
• Monitor and control department expenses and maintain awareness of inventory and stocking conditions, reporting discrepancies.
• Observe scheduled shift operating hours.
• Use creative merchandising and condition products in assigned sections according to company policy.
• Maintain workload so production deadlines are met and integrate key retailing processes into daily department operations.
• Ensure compliance with merchandising, customer service, cash, labor, expense, supply, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, subject to eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the associate’s career through the Continuing Education program.
• Training programs and career pathways supporting growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed