Grocery/Asst Dept Leader

Kroger•Buckeye, AZ

About The Position

Assist the Department Manager in planning, organizing, staffing, training, and directing Grocery Department associates. Perform production and customer service functions and help maximize store sales and profits safely and ethically, in accordance with company policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Be willing to work flexible schedules, including mornings, afternoons, evenings, and nights as work demands.
Be willing and available to work weekends and holidays as needed.
Have effective written and oral communication skills.
Be able to make intelligent decisions quickly.
Be able to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Have abilities and skills for effective production, merchandising, and customer service related to merchandise sales.
Understand key components of department operations, including people management, merchandising, computer-assisted ordering, inventory management, shrink control, customer service, labor scheduling, and expense control.
Know applicable laws and regulations related to employment practices and OSHA compliance.
Be qualified and able to operate power machinery and use job tools such as power jacks, box cutters, label guns, balers, and compactors.
Demonstrate aptitude for managing people and organizing workloads.

Nice To Haves

Grocery retail work experience and/or backup manager experience.
A past work record reflecting dependability and integrity.

Responsibilities

Assist the Department Manager with organizing work, filling authorized staffing needs, and training and scheduling associates to provide customers with prompt, courteous service.
Respond appropriately to customer and associate comments, complaints, requests, accidents, and questions; interact promptly, tactfully, calmly, courteously, and professionally.
Use Computer Assisted Ordering (CAO) to manage merchandise and supply orders and ensure proper accounting of received product and balance on hand when the Department Manager is absent.
Perform and direct others in pricing and displaying merchandise.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
Coach associates in effective merchandising, customer service, product presentation, and promotional activities.
Implement company programs and follow policies and procedures, particularly regarding dress code, grooming, sanitation, and maintaining a work environment free of unlawful harassment or discrimination.
Provide the Department Manager with input on department budgets, goals, and results.
Communicate and interact with associates and customers to provide a positive impression.
Maintain equipment and facilities safely and properly according to company policies and procedures.
Keep floor, shelf, and grocery areas clean and up to sanitary standards.
Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Perform any and all duties as assigned.