GROCERY/RECEIVING CLERK

The Kroger Co.•North Las Vegas, NV

About The Position

The Grocery/Receiving Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The clerk embraces the Customer 1st strategy, encourages associates to deliver excellent service, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports receiving operations, inventory management, product quality and food safety, and the security and maintenance of the receiving area. It also involves cooperating with associates and providing support to customers, including minors, individuals with special needs, and older adults.

Requirements

  • Ability to collaborate and work cooperatively in a team-based environment.
  • Strong attention to detail.

Nice To Haves

  • Receiving experience.
  • Ability to speak, read, and/or write in a second language.
  • Familiarity with industry or technical terms and processes.
  • Excellent oral and written communication skills.

Responsibilities

  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Notify management of customer or employee accidents.
  • Develop and train a backup DSD Receiver.
  • Ensure maximum security of the receiving area.
  • Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
  • Ensure proper temperatures are maintained in cases and coolers and that temperature logs are kept.
  • Follow food safety regulations and guidelines.
  • Stay current with present, future, seasonal, and special advertisements.
  • Manage inventory for all delivered product.
  • Process damaged or returned goods and complete or process related paperwork.
  • Check the condition, quantity, pricing, and temperature of products received.
  • Ensure shipping and receiving tools work properly to support the transition of products into the store and inventory logs.
  • Monitor inventory and stocking conditions to maintain ordering system integrity, including Computer Assisted Ordering.
  • Report product ordering or shipping discrepancies to the department manager.
  • Label, stock, and inventory department merchandise.
  • Promote trust and respect among associates and maintain a positive attitude.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably, cooperatively, and without confrontation.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.
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