Grocery/Receiving Clerk

Kroger•Happy Valley, OR

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals, and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports receiving and inventory operations, including checking, processing, labeling, stocking, and monitoring delivered merchandise. It also involves maintaining receiving-area security, equipment, food-safety practices, temperature records, inventory logs, and ordering-system integrity. The clerk works cooperatively with associates and provides support through direct interaction with minors, individuals with special needs, and older adults. The essential job functions must be performed with or without reasonable accommodation.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Receiving experience.
Ability to speak, read, and/or write in a second language.
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a DSD Receiver backup.
Ensure maximum security of the receiving area.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Follow food-safety regulations and guidelines.
Stay current with present, future, seasonal, and special ads.
Manage inventory for delivered products.
Process damaged or returned goods and complete or process paperwork.
Check the condition, quantity, pricing, and temperature of received products for accuracy.
Ensure shipping and receiving tools work properly to support product transitions into the store and inventory logs.
Monitor inventory and stocking conditions to maintain ordering-system integrity, including Computer Assisted Ordering.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates and maintain a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.