GROCERY/RECEIVING CLERK

The Kroger Co.•Anchorage, AK

About The Position

The Grocery/Receiving Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching department sales and profit goals, monitors established quality assurance standards, and supports the Customer 1st strategy by encouraging excellent customer service. The clerk demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports receiving and inventory operations, including checking deliveries for condition, quantity, pricing, and temperature; maintaining inventory records; processing damaged or returned goods and related paperwork; and labeling, stocking, and inventorying merchandise. It also helps maintain receiving-area security, equipment, food safety, cooler temperatures, and safety procedures. The role requires cooperative work in a fast-paced environment and respectful assistance to customers and associates, including minors, individuals with special needs, and older adults.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.

Nice To Haves

Any receiving experience.
A second language, in speaking, reading, and/or writing.
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a backup DSD Receiver.
Ensure maximum security of the receiving area.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are maintained.
Follow food safety regulations and guidelines.
Stay current with present, future, seasonal, and special advertisements.
Manage inventory for delivered products.
Process damaged or returned goods and complete or process related paperwork.
Check the condition, quantity, pricing, and temperature of received products.
Ensure shipping and receiving tools are working properly to support product transitions into the store and inventory logs.
Monitor inventory and stocking conditions to maintain ordering-system integrity, including Computer Assisted Ordering.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates and maintain a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.