GROCERY/RECEIVING CLERK

The Kroger Co.•Happy Valley, OR

About The Position

The Grocery/Receiving Clerk helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in meeting sales and profit goals and monitoring quality assurance standards. The clerk supports the Customer 1st strategy, encourages excellent service, and demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position handles receiving and inventory tasks, including checking delivered products, processing damaged or returned goods, maintaining inventory logs, and ensuring receiving tools and equipment are working properly. It also supports food safety, temperature monitoring, workplace safety, and the security of the receiving area. The clerk works cooperatively in a fast-paced environment and provides support through direct interaction with minors, individuals with special needs, and older adults. Essential job functions must be performed with or without reasonable accommodation.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.

Nice To Haves

Any receiving experience.
A second language, including speaking, reading, and/or writing.
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a backup DSD Receiver.
Ensure maximum security of the receiving area.
Inspect equipment as preventive maintenance and notify the appropriate department or store manager about items needing repair.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are maintained.
Follow food safety regulations and guidelines.
Stay current with present, future, seasonal, and special advertisements.
Manage inventory for delivered products.
Process damaged or returned goods and complete or process paperwork.
Check the condition, quantity, pricing, and temperature of products received.
Ensure shipping and receiving tools work properly to support product transitions into the store and inventory logs.
Monitor inventory and stocking conditions to maintain ordering-system integrity, including Computer Assisted Ordering.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates and maintain a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.