GROCERY/RECEIVING CLERK

The Kroger Co.•Los Angeles, CA

About The Position

The Grocery/Receiving Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals, monitors quality assurance standards, embraces the Customer 1st strategy, and encourages associates to deliver excellent customer service. The clerk demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports receiving and inventory operations by checking, processing, labeling, stocking, and monitoring delivered merchandise. It also helps protect the receiving area, maintain food safety and equipment standards, and ensure accurate receiving records and inventory management.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.

Nice To Haves

Any receiving experience.
A second language, including speaking, reading, and/or writing.
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a backup DSD Receiver.
Ensure maximum security of the receiving area.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are maintained.
Adhere to food safety regulations and guidelines.
Stay current with present, future, seasonal, and special ads.
Ensure inventory management for all delivered product.
Process damaged or returned goods and complete or process related paperwork.
Check the condition, quantity accuracy, pricing, and temperature of received product.
Ensure shipping and receiving tools work properly to support the transition of products into the store and inventory logs.
Monitor inventory and stocking conditions to maintain ordering system integrity, including Computer Assisted Ordering.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates with a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential job functions with or without reasonable accommodation.