Grocery/Receiving Clerk

Kroger•Richmond, VA

About The Position

Create an outstanding customer experience through exceptional service while maintaining a safe and clean environment that encourages customers to return. Assist the department manager in reaching the department’s sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.

Nice To Haves

Receiving experience.
A second language, spoken, read, and/or written.
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a DSD Receiver backup.
Ensure maximum security of the receiving area.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are maintained.
Follow food safety regulations and guidelines.
Stay current with present, future, seasonal, and special advertisements.
Manage inventory for all delivered products.
Process damaged or returned goods and complete or process paperwork.
Check the condition, quantity, pricing, and temperature of received products for accuracy.
Ensure shipping and receiving tools work properly to support the transition of products and merchandise into the store and inventory logs.
Monitor inventory and stocking conditions to maintain ordering-system integrity, including Computer Assisted Ordering.
Report product-ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates with a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively, without confrontation.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.