GROCERY/RECEIVING CLERK

The Kroger Co.•Oak Park, MI

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports receiving and inventory operations, including checking delivered product, processing damaged or returned goods, maintaining inventory records, and reporting discrepancies. It also includes reinforcing safety and food-safety practices, maintaining receiving-area security, inspecting equipment, and supporting a cooperative, respectful workplace. The employee must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.

Nice To Haves

Any receiving experience.
Ability to speak, read, and/or write in a second language.
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a DSD Receiver backup.
Ensure maximum security of the receiving area.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are maintained.
Adhere to food-safety regulations and guidelines.
Stay current with present, future, seasonal, and special advertisements.
Manage inventory for delivered products.
Process damaged or returned goods and complete or process related paperwork.
Check the condition, quantity, pricing, and temperature of received products.
Ensure shipping and receiving tools are working properly to support the movement of products into the store and the maintenance of inventory logs.
Monitor inventory and stocking conditions to maintain ordering-system integrity, including Computer Assisted Ordering.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates through a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.