GROCERY/RECEIVING CLERK

The Kroger Co.•Taylor, MI

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes receiving and inventory duties, maintaining the security and condition of the receiving area, handling damaged or returned goods and related paperwork, checking delivered products, and keeping merchandise labeled, stocked, and inventoried. The clerk also supports food safety, equipment maintenance, safety programs, and positive, cooperative interactions with associates and customers.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.

Nice To Haves

Any receiving experience.
Second language skills (speaking, reading, and/or writing).
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a DSD Receiver backup.
Ensure maximum security of the receiving area.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Follow food safety regulations and guidelines.
Stay current with present, future, seasonal, and special ads.
Manage inventory for delivered products.
Process damaged or returned goods and complete or process paperwork.
Check the condition, quantity, pricing, and temperature of received products.
Ensure shipping and receiving tools are working properly to support the transition of products into the store and inventory logs.
Monitor inventory and stocking conditions to maintain ordering system integrity, including Computer Assisted Ordering.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates and maintain a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential job functions of the position with or without reasonable accommodation.