Grocery Manager

Ridley’s Family Markets•Gypsum, CO

About The Position

The Grocery Manager assists in planning, organizing, and directing Grocery Department activities. The role supports customer service, team morale and development, sales and merchandising, labor and inventory controls, department security, and coordination across the store. The position also conducts the receiving, storing, pricing, and merchandising of grocery products and maintains appropriate department records. The employee must follow company policies and provide a professional example for other team members.

Requirements

  • Previous grocery experience.
  • Certification required to operate a forklift and/or pallet jack; other city, county, state, or federal certifications may be required.
  • Ability to write, speak, hear, and understand spoken language to respond to pages and requests from team members and guests.
  • Ability to read and interpret safety rules, operating manuals, and maintenance manuals.
  • Basic computer skills are required; the posting also lists excellent computer skills, including MS Excel and Word, as required.
  • Ability to operate equipment including a pallet jack, forklift, box cutters, ordering machine, computer, and two-wheeler.
  • Basic math skills, including working with money, weight, measurement, volume, and percentages, and performing addition, subtraction, multiplication, and division.
  • Understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other assigned paperwork.
  • At least 18 years of age; 21 years of age is required to sell tobacco products and/or alcohol.
  • Ability to apply common-sense understanding to written, oral, or diagram-based instructions and help resolve team member or guest concerns.

Responsibilities

  • Promote friendly, courteous customer relations and maintain a high level of customer service.
  • Promote department and store morale through honest, open, and professional communication.
  • Maintain productive working relationships with other department managers to support storewide sales.
  • Comply with company policies, programs, and directives, and set a professional example for team members.
  • Assist in planning, organizing, and directing Grocery Department activities.
  • Cost materials to determine appropriate retail prices.
  • Support the development of department personnel through company training, evaluation, and counseling procedures.
  • Teach grocery fundamentals, including stocking, facing, stacking, unloading, organizing, and finishing.
  • Plan merchandising programs to increase sales and assist with cross-merchandising ideas involving other departments.
  • Help control department labor and inventory in accordance with established budgets and guidelines.
  • Help maintain department security in compliance with company policy and directives.
  • Monitor competitive activity in the store's marketing areas and use sound, honest judgment in protecting company interests and investments.
  • Receive, store, price, and merchandise grocery products.
  • Coordinate and communicate with other departments to support the flow of products and service throughout the store.
  • Maintain adequate and appropriate department records.
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