Grocery Manager Level V

Lowes Foods•Clayton, NC

About The Position

The Grocery Manager supervises and ensures that Lowes Foods guest service, merchandising programs, and departmental operations are maintained in the grocery department. The role includes achieving department sales, wage, and profit goals; maintaining inventory, product quality, sanitation, safety, and backroom standards; and ensuring advertised items are available, signed, and scanning correctly. The manager provides guidance, training, and feedback to grocery department hosts, maintains staffing and scheduling standards, and works with the Store Manager and Receiver to maintain vendor product levels and conditions. The role also involves stocking products and serving guests as needed, preparing for grocery inventory, and completing other duties assigned by management.

Requirements

Friendly, outgoing personality.
Ability to work well with others.
Ability to lift 40 lbs. consistently and 60 lbs. occasionally.
Ability to read and understand information and direction.
1–3 years of supermarket knowledge.
Ability to supervise people, including training and development.
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Effective communication, guest service, and selling skills.
Ability to bend, kneel, stand, push and pull stock carts, and operate a pallet jack for extended periods.

Responsibilities

Ensure guests receive polite, friendly service from grocery department staff.
Achieve budgeted sales, wage percentage, and profits for the grocery department.
Maintain inventory and supply levels to maximize sales and minimize excess inventory.
Operate the department according to merchandising and operational guidelines and programs.
Ensure products for sale meet Lowes Foods quality standards.
Maintain sanitation and safety throughout the department, including the backroom, according to Lowes Foods standards.
Provide guidance, orientation, training, and feedback to help grocery department hosts meet performance standards.
Stock products and provide guest service as needed to achieve standards.
Maintain department staffing and scheduling standards.
Control grocery shrink through proper implementation of the stock loss program.
Ensure proper pricing and item scanning through price audits and proper scanning procedures.
Maintain the backroom properly.
Ensure advertised items are available, signed, and scanning correctly.
Help prepare the grocery department for inventory.
Work with the Store Manager and Receiver to maintain vendor product levels and conditions.
Perform other duties assigned by management.