Grocery Manager

Brookshire Grocery Company•Farmerville, LA

10d•Onsite

About The Position

The Grocery Manager manages department sales and profits using acceptable business practices, leads department personnel, and maintains product levels and quality control in the grocery department. The role ensures products are displayed according to Brookshire Grocery Company standards and regulatory food safety practices, while promoting customer service and sales-building practices. The manager oversees personnel matters, including interviewing, hiring, training, development, work assignments, performance reviews, rewards and discipline, scheduling, and resolving complaints and problems. The role reviews historical sales data and promotions to forecast sales, manages inventory and in-stock levels, and reviews profit and loss, sales, shrink, and labor data for reporting to upper management. The position also supports store operations by inspecting product quality and dates, maintaining displays and stock, checking deliveries and inventory, ordering products, and completing related paperwork. It may require opening or closing the store and ensuring adequate staffing, customer readiness, safety, and responsible management of cash and other monetary assets. The manager provides customer service and maintains a clean, safe, and sanitary work and shopping environment.

Requirements

High school diploma or GED and two or more years of related experience, or an equivalent combination of experience and/or higher education.
Must be at least 18 years of age.
Must be at least 21 years old to drive for Company business under the BGC Business Driver Policy.
Food Handler certification.
Manager Food Safety certification.
AML certification.
Fuel Operator C training.
HIPAA certification.
TABC/LACT/AATC certification where applicable.
Advanced knowledge of grocery department operations.
Advanced knowledge of in-store ordering machines and inventory management processes.
Intermediate knowledge of scheduling software systems.
Ability to safely work with sharp objects such as knives and box cutters.
Ability to operate a manual or electric pallet jack and forklift.
Ability to safely operate a bailer.
Ability to lead and motivate others.
Ability to multitask and work in a fast-paced environment.
Ability to learn new technology systems, methods, and processes.
Ability to safely operate and maintain department equipment.
Ability to use non-precision and precision hand tools.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must attend work as required.

Responsibilities

Interview, hire, train, develop, schedule, direct, appraise, reward, and discipline department personnel; address complaints and resolve problems.
Review historical data to forecast sales from advertisements and promotions.
Manage inventory and in-stock levels using item management processes.
Review profit and loss, sales, shrink, and labor data, and summarize related issues for upper management.
Maintain and improve sales performance, financial results, public relations, product quality, and work standards.
Inspect products for quality and food safety, ensure products are within date, and rotate products appropriately.
Promote product sales through suggestive selling and appealing displays.
Maintain stock conditions on grocery display racks and shelves.
Check truck inventory, unload products, and ensure accurate inventory, ordering, and associated paperwork.
Frequently open or close the store and ensure it is presentable, adequately staffed, safe, responsive, and fiscally managed.
Greet customers, answer questions, and respond to customer complaints in a friendly, service-oriented manner.
Maintain a clean, safe, and sanitary work and shopping environment by following Company safety procedures.
Identify and address potential hazards with appropriate warning signs or devices when reasonably possible, and report hazards that cannot be remedied immediately to a supervisor.