Grocery - Manager Grocery

Sobeys

About The Position

The Grocery Manager leads, coaches, motivates, and develops department staff to foster customer loyalty, meet customer needs, and support employee and customer engagement. The role is fiscally responsible for department operations, including budgets, labour costs, inventory control, product presentation, and merchandising, while ensuring adherence to company policies, procedures, protocols, and programs. The manager oversees people leadership, customer offerings, policy and regulatory adherence, financial performance, professional development, employee engagement, and department maintenance. They provide superior customer service, maintain product knowledge, manage ordering and merchandising, ensure workplace and food safety requirements are met, and contribute to community activities and continuous improvement.

Requirements

Minimum 18 months of retail store experience; grocery experience preferred.
High school diploma.
Full knowledge of total store and department operations.
Experience reading and analyzing financial reports and developing and adhering to budgets.
Proficiency in Microsoft Office Suite.
Above-average oral and written communication skills.
Ability to work independently in a fast-paced environment.

Nice To Haves

Grocery experience.

Responsibilities

Create a coaching and development culture for store employees that embraces a passion for food.
Demonstrate outstanding leadership and serve as a role model.
Manage direct reports, including selection, orientation, training and development, performance management, succession planning, and compensation.
Manage store operations and communicate requirements or changes to department employees.
Create a customer shopping experience that enhances loyalty, sales, and profit.
Provide superior customer service to meet customer needs.
Maintain exceptional product knowledge, including product changes, promotions, and seasonal trends.
Order, receive, organize, rotate, merchandise, and present products and stock according to company standards.
Communicate and ensure adherence to applicable company policies and procedures.
Implement and maintain occupational health and safety, food safety, and other regulatory requirements and procedures.
Maintain understanding of relevant company programs and attend training as required.
Manage the department budget and achieve financial targets, maximizing sales and margins through sales forecasting, variance analysis and correction, and labour cost control.
Keep abreast of local competitor activity and industry trends and make recommendations on pricing, promotions, and product policies.
Support an environment of employee engagement.
Initiate, support, participate in, and lead community and charitable events and activities.
Coordinate maintenance and repairs of department equipment.
Provide feedback for continuous improvement.
Maintain a clean and safe working environment in accordance with company requirements.
Perform other duties as required.