Grocery Manager

Brookshire's•Abbeville, LA

13d•Onsite

About The Position

The Grocery Manager manages department sales and profits using acceptable business practices and provides leadership to department personnel. The role maintains product levels and quality control, ensures products are displayed according to Brookshire Grocery Company standards and regulatory food-safety practices, and promotes customer service and sales-building practices. The manager oversees hiring, training, development, work assignments, performance appraisal, scheduling, and resolution of partner complaints and problems. The role reviews historical sales data and department financial measures, manages inventory and ordering, and communicates related issues to upper management. It also supports store operations, including opening or closing the store, maintaining a customer-ready environment, ensuring adequate staffing, and safeguarding cash and other monetary assets. Work is generally performed in a retail store and involves frequent standing, walking, handling and moving products, and use of department equipment. The role may include exposure to cold, wet or slippery conditions, cleaning agents, and outdoor weather. Flexible scheduling that includes nights, weekends, and holidays is required.

Requirements

High school diploma or GED, plus two or more years of related experience, or an equivalent combination of experience and/or higher education.
Must be at least 18 years of age.
Food Handler certification required.
Manager Food Safety certification required.
AML certification required.
Fuel Operator C training required.
HIPAA certification required.
TABC/LACT/AATC certification required where applicable.
Advanced knowledge of grocery department operations.
Advanced knowledge of in-store ordering machines and inventory management processes.
Intermediate knowledge of scheduling software systems.
Ability to safely work with sharp objects such as knives and box cutters.
Ability to operate a manual or electric pallet jack and forklift, and safely operate a bailer.
Ability to lead and motivate others, multitask, and work in a fast-paced environment.
Ability to learn new technology systems, methods, and processes; safely operate and maintain department equipment; and use non-precision and precision hand tools.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be attentive to potential hazards and take appropriate steps to address or report them.
Continuously use close and distance vision, depth perception, or the ability to focus; stand or walk; use hands for reaching, touching, or handling; and push, pull, maneuver, or lift objects up to 40 pounds.
Frequently bend, kneel, or squat and talk and hear; occasionally push, pull, maneuver, or lift objects up to 75 pounds and climb, balance, stoop, or crawl.
Partners must be at least 21 years old to drive for Company business under the BGC Business Driver Policy.

Responsibilities

Manage department sales, profits, financial results, public relations, product quality, and work standards.
Interview, hire, train, develop, schedule, direct, evaluate, reward, and discipline department partners; address complaints and resolve problems.
Review historical data to predict future sales from advertisements and promotions.
Manage inventory using item management processes to maintain satisfactory in-stock levels.
Review profit and loss, sales, shrink, and labor data, and provide verbal or written summaries of related issues to upper management.
Inspect products for quality and food-safety standards; ensure products are within date and rotated appropriately.
Promote product sales through suggestive selling and appealing displays.
Maintain stock conditions on grocery display racks and shelves.
Check truck inventory, unload products, and ensure accuracy of inventory, ordering, and related paperwork.
Frequently open or close the store; keep it presentable for customers, ensure adequate staffing, and support safety, responsiveness, and fiscal management of cash and monetary assets.
Greet customers, answer questions, and respond to complaints with a friendly, customer-service-oriented attitude.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Attend work as required and identify hazards, remedying them or placing warning signs or devices as soon as reasonably possible; report hazards that cannot be immediately remedied to a supervisor.