Grocery Manager

Brookshire Grocery Company•Abbeville, LA

13d•Onsite

About The Position

The Grocery Manager manages department sales and profits using acceptable business practices, leads department personnel, maintains product levels and quality control, and ensures products are displayed according to Brookshire Grocery Company standards and regulatory food safety practices. The role promotes customer service and sales-building practices. The manager is responsible for hiring, training, developing, scheduling, directing, and evaluating partners, as well as resolving complaints and performance issues. They review historical sales and financial data, manage inventory and ordering, and report relevant issues to upper management. The role also maintains product quality, department standards, stock conditions, and appealing displays; verifies truck inventory and related paperwork; and may open or close the store. The manager helps ensure the store is presentable, adequately staffed, safe, responsive, and fiscally responsible. Work is generally performed in a retail store.

Requirements

High school diploma or GED and at least two years of related experience, or an equivalent combination of experience and/or higher education.
At least 18 years of age.
Food Handler certification.
Manager Food Safety certification.
AML certification.
Fuel Operator C training.
HIPAA certification.
TABC/LACT/AATC certification where applicable.
Advanced knowledge of grocery department operations and in-store ordering machines and inventory management processes.
Intermediate knowledge of scheduling software systems.
Ability to safely work with sharp objects such as knives and box cutters.
Ability to operate a manual or electric pallet jack and forklift, and safely operate a bailer.
Ability to lead and motivate others, multitask, work in a fast-paced environment, and learn new technology systems, methods, and processes.
Ability to safely operate and maintain department equipment and use non-precision and precision hand tools.
Ability to work flexible schedules, including nights, weekends, and holidays.
Partners must be at least 21 years old to drive for Company business under the BGC Business Driver Policy.
Ability to meet the stated physical demands, including standing or walking continuously and pushing, pulling, maneuvering, or lifting objects up to 40 pounds continuously and up to 75 pounds occasionally.
Attendance at work is required.

Responsibilities

Interview, hire, train, develop, schedule, direct, evaluate, reward, and discipline department partners; address complaints and resolve problems.
Review historical data to predict sales from advertisements and promotions.
Manage inventory and item-management processes to maintain satisfactory in-stock levels.
Review profit and loss, sales, shrink, and labor data, and provide verbal or written summaries of related issues to upper management.
Maintain and improve sales performance, financial results, public relations, product quality, and work standards.
Inspect products for quality and food safety; ensure products are within date and rotated appropriately.
Promote product sales through suggestive selling and appealing product displays.
Maintain stock conditions on grocery display racks and shelves.
Check truck inventory, unload products, and ensure accuracy of inventory, ordering, and associated paperwork.
Frequently open or close the store; help ensure it is presentable, adequately staffed, safe, responsive, and fiscally responsible with cash and monetary assets.
Greet customers, answer questions, and respond to complaints with a friendly, customer-service-oriented attitude.
Maintain a clean, safe, and sanitary work and shopping environment by following Company safety procedures.
Identify potential hazards, remedy them or place warning signs or devices as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.