Grocery - Grocery Asst Manager

Super 1 Foods•Kalispell, MT

About The Position

The Grocery Assistant Manager works closely with employees to ensure company policies and procedures are followed, department goals and objectives are achieved, and employees’ needs are met. The role contributes to store sales and profitability by managing grocery department operations, including ordering, stocking, merchandising, and customer service. The position leads, coaches, teaches, and reinforces Super 1 Foods’ culture, customer service, and performance expectations. It trains new grocery employees, ensures department standards are met, monitors sales-floor and back-stock conditions, maintains appropriate inventory levels, and ensures accurate product pricing. The assistant manager works cooperatively with the store director, grocery manager, and employees, assists customers and resolves concerns, supports employees with daily responsibilities, develops assistant department managers for advancement, and helps maintain store cleanliness.

Responsibilities

  • Work closely with employees to ensure company policies and procedures are followed, department goals and objectives are achieved, and employees’ needs are met.
  • Manage grocery department operations, including ordering, stocking, merchandising, and customer service.
  • Lead, coach, teach, and reinforce company culture, customer service, and performance expectations.
  • Train new grocery employees.
  • Ensure grocery department standards are met.
  • Observe sales-floor and back-stock conditions and take action to address opportunities.
  • Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
  • Communicate and work cooperatively with the store director, grocery manager, and employees to maintain standards and exceed customer expectations.
  • Help customers find items throughout the store.
  • Address customer concerns and resolve issues when customers are dissatisfied with service or products.
  • Assist department employees with daily responsibilities and lead by example.
  • Develop assistant department managers to prepare them for advancement opportunities.
  • Help keep the store clean by picking up, organizing, and cleaning work areas, shelving, and the sales floor as needed.

Benefits

  • Paid vacation
  • Low-deductible health plan
  • 401(k) employer match of 100% on the first 5% of employee contributions
  • Company-paid life insurance
  • Company-paid short-term disability plan
  • Opportunities for advancement and career growth
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