Grocery Manager-Bentley Mall Fairbanks

Albertsons Companies•Fairbanks, AK

12d

About The Position

The Grocery Manager assists the Assistant Store Director in directing grocery department operations and supervising and training personnel. The role supports ordering, receiving, storing, pricing, stocking, and merchandising, and may direct the entire store in the absence of the Store Director and Grocery Manager/Assistant Store Director. The position supports customer service goals, handles customer concerns, assists with day-to-day grocery and front-end operations, and helps implement merchandising policies. It may involve cashiering, sales techniques, cash register accounting, store opening and closing, shrink control, price changes, and compliance with sanitation, safety, security, and other company policies. The manager may also perform Receiving Clerk duties when needed. The role requires retail management experience, knowledge of company practices and regulations, leadership and communication skills, and the ability to work varied times, weekends, and holidays with little or no supervision. It involves prolonged standing and walking, frequently handling objects up to approximately 80 pounds, and working in store, loading/receiving, cold-case, cooler, and freezer environments. This is a safety-sensitive position.

Requirements

Extensive retail background with prior management experience related to retail operations.
Thorough understanding of company practices, policies, and procedures.
Strong written and oral communication, leadership, and interpersonal skills; ability to manage and develop people and supervise assigned employees.
Ability to maintain composure and interact effectively with customers, vendors, coworkers, personnel at all levels, and the public.
Knowledge of employment laws and workplace practices and policies, and compliance with state and federal regulations.
Analytical ability for planning, reporting, meeting operational objectives, scheduling, supervising, and making hiring and disciplinary recommendations.
Ability to judge and react to business activity; knowledge of basic mathematics, weights and measures, product variety, product location, and perishability.
Ability to work at different times of day, weekends, and holidays, with little or no supervision.
Thorough knowledge of checkstand scanning and loss-prevention procedures; ability to operate and train others on front-end cash registers and scanning equipment, and operate ordering equipment.
Ability to implement emergency procedures in response to disasters, equipment problems, or computer software malfunctions.
Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds; and possibly climb ladders.
Ability to properly stack and operate fully loaded hand trucks, six-wheel carts, and pallet jacks; manual dexterity, good eye-hand coordination, and alertness for safe and accurate work.
May use cleaning supplies, chemicals, and safety cutters.
Comply with company attendance, grooming, and dress-code policies.

Responsibilities

Champion company and division customer-service programs and resolve customer complaints positively.
Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
Assist with planning, organizing, and directing grocery department and front-end operations, including merchandise and special-sale needs.
Help implement company and division merchandising policies and Store Director instructions.
May act as a backup cashier and use suggestive-selling techniques.
Account for sales, maintain and store cash register detail tapes, and issue and collect money from checkstands.
Prepare task lists for night stockers, close out discontinued items, implement price changes, control shrink, and prevent sale of out-of-code products.
Open and close the store.
Ensure compliance with sanitation, safety, security, and other company policies; recommend corrective action and implement emergency procedures when needed.
Oversee the store, supervise associates, and handle customer complaints when the Store Director and Grocery Manager are absent.
May perform Receiving Clerk duties when the Receiving Clerk is absent.
Perform job duties accurately, honestly, and with integrity, and carry out other assigned duties.