Grocery Floor Clerk

WinCo Foods•Pomona, CA

2d•$17 - $30

About The Position

The Grocery Floor Clerk provides customer service by processing customer orders efficiently, accurately, safely, and courteously. The role maintains a friendly, enthusiastic customer-service atmosphere for internal and external customers and performs other related work. Shifts are generally 6–8 hours and may fall between 4:00 a.m. and 1:00 a.m. The position involves operating check-stand equipment, processing sales and monetary transactions, maintaining product and pricing knowledge, and stocking, pricing, and rotating merchandise. Employees may also perform other duties as assigned or needed. WinCo Foods describes itself as a growing grocery retailer with more than 140 supermarkets in 10 states and over 22,000 employee owners. The company identifies as employee-owned and notes its ESOP, medical plans, and tuition support.

Requirements

Be at least 16 years of age.
Be able to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Maintain friendly, courteous, and tactful relations with customers and co-workers while composed.
Have the hearing and speech abilities needed to perform customer-relations skills.
Complete written forms and visually inspect merchandise and read related information.
Frequently lift and maneuver objects of varying dimensions and weights up to 20 pounds, and occasionally lift up to 50 pounds.
Perform repetitive work accurately; stand for long periods and walk rapidly, bend, stoop, twist, and turn frequently for long periods.
Have manual dexterity and good hand/eye coordination.
Operate check-stand equipment such as cash registers, scanners, and scales.
Learn and memorize information including PLU codes, product locations, check-stand and keyboard procedures, and company policies.
Record sales and handle monetary transactions accurately, using mental alertness and basic math skills.
Climb and balance on ladders while stocking shelves.
Use blades for box cutting.
Work in a cooler and freezer, use household cleaners to maintain the work area, and work in varying weather conditions for outdoor duties.
Perform primary duties efficiently and accurately.
Obtain Food Handlers Certification as required by state law.

Responsibilities

Welcome, engage, serve, and thank customers while providing friendly, courteous, and prompt service.
Maintain an atmosphere of enthusiastic customer awareness and take care of customers.
Operate check-stand equipment, including a cash register, scanner, and scale, to process customer orders using two aisles to check customers.
Use suggestive selling and other sales techniques.
Process monetary transactions, including cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds.
Maintain knowledge of product locations, monitor UPC codes, and ensure proper pricing.
Keep the check stand clean, neat, and properly stocked, and maintain a safe and secure work area.
Stock, price, and rotate merchandise.
Perform other duties as assigned or needed.