About The Position

The Grocery Clerk stocks, rotates, and faces grocery products, provides exceptional customer service, and contributes to a positive and collaborative team environment. The role helps prepare the Grocery department for opening and closing, assists customers with product selection and recommendations, and maintains attractive product displays, accurate pricing, and signage. The clerk receives and unloads merchandise, checks its quality, count, and condition, handles damaged and spoiled products according to company policy, and maintains cleanliness, organization, and product rotation. The position may also involve customer special orders, inventory and ordering, and other assigned tasks. The clerk follows company policies, food and work safety requirements, department procedures, and applicable regulations, and communicates issues or concerns to management. This is a temporary 90-day position scheduled for 37.5 hours, with availability required between 7 a.m. and 10 p.m. Grocery operations run seven days a week, year-round, so evening, weekend, and holiday shifts may be scheduled according to business needs. Schedules may change based on seasonal or staffing needs. Work takes place in a grocery store, where conditions may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in some locations, and possible exposure to allergens or chemicals. The role involves frequent to continuous standing and walking, frequent hand and wrist use, occasional stair, step-stool, or ladder climbing depending on location, and lifting up to 50 pounds occasionally and carrying or lifting up to 25 pounds frequently.

Requirements

  • Must complete and maintain any required food and work safety trainings or certifications.
  • Basic math or computation skills required.
  • Ability to read, understand, and follow verbal and written instructions.
  • Reliable and predictable attendance in accordance with the attendance policy and applicable laws.
  • Availability for a schedule informed by business needs; in-store roles may include evening, weekend, and holiday shifts.
  • Ability to frequently or continuously stand and walk during the shift; sitting is seldom required.
  • Ability to use hands and wrists frequently for grabbing, twisting, and pulling.
  • Ability to occasionally climb stairs, step stools, and/or ladders, depending on location.
  • Ability to occasionally lift 50 pounds and frequently lift or carry objects weighing up to 25 pounds.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience preferred.

Responsibilities

  • Prepare the Grocery department for store opening and closing.
  • Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
  • Stock, rotate, and face products while monitoring quality and expiration dates.
  • Build displays and arrange products for attractive presentations, including featured, unique, and seasonal items.
  • Complete customer special orders and provide follow-through as needed.
  • Receive and unload merchandise; check quality, count, and condition, and communicate issues to management and the merchandising team.
  • Maintain cleanliness, organization, and rotation of department areas, products, and supplies.
  • Maintain accurate pricing and signage according to merchandising standards.
  • Handle damaged and spoiled products according to company policy.
  • Follow applicable shift guidelines, tasks, and responsibilities; may participate in inventories and ordering.
  • Stay aware of current advertisements, promotions, holidays, and events, and continue learning about department products.
  • Notify the department manager or Manager On Duty about customer service, safety, productivity, security, or other situations that may adversely affect the store.
  • Contribute to store cleanliness, maintain equipment, conserve company resources, and follow company policies and food and work safety requirements.
  • Work cooperatively and respectfully with team members, customers, and vendors; contribute to an inclusive workplace and respond constructively to feedback.
  • Perform other tasks and duties as assigned.
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