GRO - Operations (Halifax)

Manulife•Halifax, NS

1d•CA$65,000 - CA$85,000•Hybrid

About The Position

At Manulife, we believe in investing in the future starting with you! Our GRO program is a bold new approach to early talent development, designed to launch your career with the support, structure, and opportunities you need to thrive. GRO is Manulife’s flagship early talent program. It’s more than just a job, it’s a launchpad for your career. GRO offers a consistent, high-quality experience for new graduates across the organization. Step into your future with GRO Operations and accelerate your career in financial services, a key stream within our GRO early talent program. This 18-month direct-hire program places new graduates in one of eight diverse business units across Toronto, Halifax, and Montreal, including Retail & Wealth, Retirement Operations, Investment Operations, Alternative Investment, Fund Services Performance & Reporting, and Strategy. You’ll gain hands-on experience while building foundational skills in Customer Experience, Data Analytics, and Continuous Improvement. As part of GRO Operations, you’ll gain access to a supportive community, and benefit from structured learning, core skills training, mentorship, and leadership exposure, empowering you to grow your skills while making a real impact. With a values-first culture, professional development at every step, and a focus on your wellbeing and accelerated career progression, GRO Operations is your gateway to a meaningful and future-ready career.

Requirements

Pursuing a degree in Business Administration or a related field, with an expected graduation in Spring 2026 from an accredited university.
Strategic thinking abilities.
A strong focus on customer-centric solutions.
Analytical skills with a passion for data analysis and problem-solving.
Curiosity and a willingness to learn and grow.
A strong work ethic coupled with a proactive, flexible attitude and a readiness to contribute wherever needed.
Excellent time management, planning, and communication skills.
Ability to build and maintain relationships with various stakeholders; a collaborative team player.
An understanding of the financial services industry, including wealth and asset management.

Responsibilities

Leverage your analytical skills and critical thinking to ask insightful questions, understand business drivers and needs, and bring clarity and precision to the scope and requirements of initiatives.
Build and nurture positive, effective relationships to strengthen partnerships with key stakeholders.
Apply your training and knowledge effectively in areas such as data mining, analysis and visualization, process assessment, root cause analysis, prioritization, and presenting your findings, with a focus on customer needs and NPS.
Provide clear and concise documentation of solution requirements and propose viable solutions.
Use strong communication skills to lead meetings and present information to all organizational levels.
Clearly articulate upcoming changes to prepare our business partners.
Recommend business decisions that drive results and address customer issues.
Engage in daily activities, which may include valuation oversight, trade processing and reconciliation, risk oversight, vendor management, tax compliance, securities lending, financial reporting, client onboarding, shareholder record-keeping, data management, and dashboard creation, depending on the team's needs.

Benefits

health
dental
mental health
vision
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program in Canada includes holidays, vacation, personal, and sick days
full range of statutory leaves of absence