GRO Program - Operations Data Analyst (Toronto)
About The Position
The GRO program is Manulife's flagship early talent program, designed to launch careers with support, structure, and opportunities. This role is within the Data Office, a specialized stream within the Operations stream of the GRO program. Over 18 months, you will contribute to transforming operations by leveraging data as a strategic asset, developing tools and insights that support business goals. You will gain hands-on experience in Customer Experience, Data Analytics, and Continuous Improvement, while building technical and professional skills. As part of GRO Operations, you will have access to a supportive community, structured learning, core skills training, mentorship, and leadership exposure. The program emphasizes a values-first culture, professional development, wellbeing, and accelerated career progression.
Requirements
- Expected to graduate in Spring 2027 from an accredited university with a degree in Computer Science, Engineering, Data Science, or related field.
- Strategic thinker with a customer-centric focus.
- Strong analytical skills and problem-solving skills – using data to tell a story and make data-driven decisions.
- Microsoft Power Suite knowledge is considered a strong asset, or experience with comparable automation tools and data visualization tools.
- Working knowledge of Python for scripting, automation, integration, or data-related tasks.
- Exposure to Azure, APIs, cloud concepts, or low-code platforms is an asset.
- A curious and open mind with the ability to think creatively, challenge the status quo, and continuously seek new perspectives.
- Strong work ethic with a proactive and flexible attitude, eager to contribute wherever needed.
- Excellent time management, planning, and communication skills.
- Ability to build and maintain relationships with various stakeholders; a collaborative team player.
- Understanding of the financial services industry, including wealth and asset management.
Nice To Haves
- Microsoft Power Suite knowledge is considered a strong asset, or experience with comparable automation tools and data visualization tools.
- Exposure to Azure, APIs, cloud concepts, or low-code platforms is an asset.
Responsibilities
- Help design and deliver data, automation, and AI-enabled solutions that improve how we work and make decisions.
- Collaborate across teams to deliver high-impact, end-to-end solutions.
- Contribute across the full lifecycle—from idea to deployment and ongoing improvement.
- Identify opportunities to use data, automation, and AI to drive measurable outcomes.
- Communicate effectively and continuously grow your technical, analytical, and business skills.
- Build and deliver end-to-end data solutions, from ingestion and transformation to modelling and visualisation.
- Develop scalable data pipelines and architectures to power analytics and AI use cases.
- Translate business needs into impactful dashboards, reports, and data products (e.g., Power BI).
- Apply strong data governance and quality practices to ensure trusted, reliable insights.
- Partner with stakeholders to understand challenges and identify opportunities for automation and improvement.
- Turn business needs into clear requirements, user stories, and process maps.
- Lead or support analysis for automation and AI initiatives, including prioritisation and benefits tracking.
- Support testing, change readiness, and stakeholder communication to drive successful adoption.
- Design and build automation and digital solutions using Power Platform, Azure, and modern programming tools.
- Develop AI-enabled applications and workflows using Azure AI, Copilot, and related technologies.
- Turn business requirements into scalable, user-friendly technical solutions.
- Optimise, troubleshoot, and enhance applications to drive continuous improvement.
Benefits
- health
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- paid time off program in Canada includes holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
