Grill Cook- Weekends

Mass General Brigham•Jamaica Plain, MA

5d•Onsite

About The Position

The Grill Cook prepares and serves high-quality food while providing customer service in a fast-paced cafeteria environment. Duties include cooking made-to-order menu items, supporting food presentation and service, maintaining clean and sanitary work areas, stocking supplies, and assisting with catering. The Grill Cook follows food safety, HACCP, and departmental standards to support a positive dining experience. This is an onsite position at Brigham and Women's Faulkner Hospital, Inc. The schedule is Saturday and Sunday, 10:30 AM to 7:00 PM, for 16 scheduled hours per week. The role is classified as regular, with a day shift. The stated pay range is $19.15–$28.46 per hour.

Requirements

Strong customer service and communication skills.
Ability to read, understand, and communicate effectively in English.
Knowledge of food safety, sanitation, and HACCP standards.
Ability to operate food service equipment, including grills, fryers, slicers, steam tables, and refrigeration equipment.
Basic knife skills and safe food handling practices.
Ability to read, interpret, and follow recipes and detailed instructions.
Strong organizational skills and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Ability to manage high customer volumes during peak meal periods.
Sound judgment, reliability, and teamwork skills.
Commitment to upholding I C.A.R.E. standards and departmental policies.

Nice To Haves

High school diploma or GED preferred; relevant experience may be considered in lieu of formal education.
Previous grill cook, line cook, short-order cook, or food service experience preferred.
Experience in a cafeteria, restaurant, hospitality, or healthcare food service environment is a plus.

Responsibilities

Prepare and serve grill and deli menu items according to recipes, quality standards, and customer requests.
Provide excellent customer service and address customer concerns and special requests promptly.
Stock and replenish food products and supplies, including hot foods, grab-and-go items, deli products, soups, beverages, and frozen desserts.
Maintain cleanliness and organization of the cafeteria, serving areas, and tray return stations.
Clean and sanitize food service equipment, including grills, fryers, slicers, refrigerators, freezers, steam tables, and utility carts.
Assist with preparation, setup, and service of catering orders as assigned.
Follow HACCP, food safety, sanitation, and regulatory standards.
Monitor inventory and notify supervisors about shortages, equipment concerns, or operational issues.
Clean, organize, and restock workstations after meal periods.
Support departmental goals for customer satisfaction, quality, and operational excellence.
Use products, supplies, and time efficiently to minimize waste.
Adjust work assignments and schedules as needed to support department operations.
Attend department meetings, training sessions, and required in-service programs.
Uphold I C.A.R.E. standards and departmental policies.