Greeter - Maui Airport

Enterprise•Kahului, HI
•Onsite

About The Position

Enterprise Mobility is hiring a full-time Greeter at its Alamo Rent a Car location at Maui Airport. The position pays $18.56 per hour. The Greeter provides friendly, efficient customer service throughout the rental car process, helps make transactions quick and efficient, and maintains a welcoming environment while following the company’s Quality Standards and responding to customer needs. The role is scheduled for 40 hours per week between 2:30 p.m. and 11:00 p.m., including weekends and holidays. It is described as regular full-time employment. Benefits include paid time off, an employee discount, a retirement savings plan with 401(k) matching and profit sharing, health, life, dental, and vision insurance, and training and development.

Requirements

  • Must be at least 18 years old.
  • Must have a valid U.S. driver’s license.
  • Must have no more than three moving violations and/or at-fault accidents on the driving record in the past three years.
  • Must have no drug- or alcohol-related convictions on the driving record in the past five years.
  • Must be authorized to work in the United States without requiring current or future work authorization sponsorship from the company.
  • Must be able to work a full-time schedule of 40 hours per week between 2:30 p.m. and 11:00 p.m., including weekends and holidays, apart from religious observance.

Responsibilities

  • Coordinate proactively with drivers, auto detailers, handheld return agents, and managers to ensure proper vehicle supply.
  • Welcome members when they exit the bus or arrive on the lot.
  • Direct customers to the exit booth, provide local directions and maps, and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure hang-tag information is completed correctly.
  • Thank customers for their business.
  • Provide upgraded vehicles upon request.
  • Perform other customer service-related duties to meet customer needs.

Benefits

  • Paid time off
  • Employee discount
  • Retirement savings plan with 401(k) matching and profit sharing
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Training and development
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