Greeter- Jacksonville Airport

Enterprise Mobility•Jacksonville, FL

1d•$19 - $20•Onsite

About The Position

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo brands, is seeking a Greeter for the National/Alamo brand at the Jacksonville Airport. The Greeter is responsible for providing superior, friendly, and efficient service throughout the rental car process, specifically focusing on the Emerald Aisle program. This role involves welcoming members, facilitating vehicle selection, assisting with quick transactions, and maintaining a clean environment.

Requirements

Must be at least 18 years of age
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
High School Diploma or G.E.D. required
Minimum of 2 years experience in customer service or sales in retail, guest services, or administrative support
Must have 12 consecutive months of work/organizational experience
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must have a valid drivers' license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI)
Must be able to read, write, speak, and understand English

Responsibilities

Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned