Seasonal Greeter - Sarasota Memorial

Towne Park • Sarasota, FL

6d

About The Position

The Greeter welcomes guests and patients to the facility and local area in a friendly, efficient, and courteous manner. The role assists with inquiries, directions, and initial questions about the facility and its services. The position follows established practices and procedures, works under specific directions, and has work checked or verified frequently. The Greeter also maintains guest and business confidentiality, responds to emergencies, and follows client procedures for hospital disaster codes and response plans.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Ability to pass a criminal background check and drug screen.
• One to three months of related experience or training, or an equivalent combination of education and experience.
• Knowledge of telephones, codes and alarms, two-way radios, disaster phones, fire panels, and surveillance systems.
• Ability to read, speak, and write standard English.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to understand 24-hour and military time systems.
• General typing and/or basic computer skills.
• Ability to prioritize tasks and remain calm in stressful situations.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests or patients, coworkers, and clients; acknowledge and greet guests or patients professionally and courteously.
• Answer the telephone promptly and politely, using the salutation of the day and appropriate client or Towne Park phone etiquette.
• Demonstrate willingness and ability to assist others and monitor and respond to emergencies on a priority basis.
• Assist visitors with directions, information, and other inquiries.
• Provide guests or patients with information about facility outlets, meeting rooms, amenities, and local attractions while maintaining patient and business confidentiality.
• Deliver messages, items, and amenities as requested.
• Immediately report observed accidents and incidents to the Guest Service Coordinator or Account Manager.
• Use only equipment for which trained and operate all equipment safely.
• Know hospital disaster codes and response plans and follow client standard operating procedures for them.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401(k) retirement savings plan

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED