Greeter - Part-Time

Bass Pro Shops • Macon, GA

7h • Onsite

About The Position

The Greeter performs customer-service activities at the store entrance and front end. The role welcomes customers promptly and warmly, provides information and directions, handles merchandise with care, distributes promotional materials, and supports other front-end business needs. Greeters are expected to be friendly and outgoing and to provide an excellent customer experience that makes each guest feel welcomed and appreciated.

The role models the company’s customer-service standards and dress code, supports customer and vendor check-in processes, informs guests about store events and promotions, and helps maintain a clean, tidy, and safe entryway. For firearm or weapon check-in, the Greeter contacts an appropriately trained and designated Outfitter; Greeters must never accept, possess, or handle a firearm while performing their duties.

The position works under general supervision and established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Applications are accepted on an ongoing basis.

Requirements

• High school diploma or equivalent.
• Experience in a customer-service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while working unsupervised.

Responsibilities

• Greet every customer entering the store in a friendly and outgoing manner.
• Promote programs including CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image by following the dress code, wearing the appropriate logo shirt and visible name badge, and using a smile, eye contact, and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay informed about store special events and tell customers about event details, sales, and promotions.
• Distribute promotional materials supporting special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Notify the appropriately trained and designated Outfitter to complete customer check-in for firearms or weapons according to company SOP; do not accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions
• Dental benefits
• Vision benefits
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED