Grants and Communications Coordinator

Inspire•Boston, MA
•Hybrid

About The Position

The Grants and Communications Coordinator supports the Joy in Childhood Foundation’s grantmaking strategies and national and regional communications. Reporting to and collaborating closely with the Foundation Grants Lead, the Coordinator develops and distributes Foundation and grant-related materials and updates that support the Foundation’s mission and grantmaking process. The role supports planning and execution of the grants process and works with internal staff, franchisees, nonprofit partners, and Dunkin’ marketing, public relations, and partnership teams to ensure consistent communications with internal and external audiences. The position is based at the Canton, Massachusetts headquarters in a hybrid setting.

Requirements

  • Bachelor’s degree or equivalent.
  • 2–4+ years of relevant professional experience is strongly preferred.
  • Working knowledge of the nonprofit grantmaking landscape and grants process.
  • Ability to work effectively and collaboratively as a team member, with strong relationship management, time management, and organizational skills.
  • Keen attention to detail and active listening skills.
  • Ability to self-start, set priorities, multitask, and remain focused in a rigorous, fast-paced, and changing environment.
  • Strong creative writing, transcribing, and proofreading skills.
  • Solid project management skills and ability to stay on track while working on multiple projects.
  • Working knowledge of social media best practices and ability to follow a social media strategy or calendar and engage with social followers.
  • Professional, service-oriented approach and eagerness to support the Joy in Childhood Foundation’s mission and values and work in the nonprofit sector.
  • Comfort and ability to work with employees at all levels of the organization.
  • Ability to work from the Canton, Massachusetts headquarters in a hybrid setting.

Nice To Haves

  • Relevant college degree in communications, public relations, marketing, business, English, or a related field.
  • Nonprofit experience.
  • Experience with Salesforce or a similar grantmaking database.
  • Experience developing or supporting internal and external communications strategies, preferably in the nonprofit sector.

Responsibilities

  • Serve as a secondary contact for Foundation grant applicants; manage administrative aspects of the grants process, collect and review applications, track grantee impact reports, and support applicants and grantees.
  • Support grantmaking processes under the guidance of the Foundation Grants Lead, including processing applications, ensuring compliance with legal, financial, and reporting requirements, reviewing grantee requests, and ensuring donations are processed.
  • Maintain accurate grants activity and reporting in the grantmaking database, including data entry and grantee communications.
  • Support Dunkin’ volunteer month by coordinating with team leaders, volunteers, and nonprofit partners; communicate opportunities to franchisees and other stakeholders, conduct volunteer outreach, and compile impact information.
  • Manage ordering and distribution of merchandise and materials for grantee activations.
  • Support internal and external communications, including the Foundation’s annual report, quarterly newsletters, social media, and selected board, employee, and franchisee communications.
  • Collect, organize, and maintain digital photos, videos, and human-interest stories from nonprofit partners for grant reporting, impact storytelling, social media, and other Foundation communications.
  • Track, verify, and securely maintain participant photo and media release forms, ensuring documentation is on file and materials comply with privacy and consent requirements, including requirements related to minors.
  • Update the Foundation website under the guidance of the Communications Manager by creating content and regularly updating pages.
  • Support in-store campaigns, including coordination of internal channel materials and social media or other external communications.
  • Collaborate with the Foundation team, Dunkin’ marketing and public relations teams, local agencies, and nonprofit partners on communications about the Dunkin’ Joy in Childhood Foundation.
  • Support video development for events, in-store activations, and external campaigns.
  • Support management of Facebook, Instagram, and LinkedIn, including strategy, engagement, calendars, and content development.
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