Graduate Recruitment and Enrollment Specialist

University of Arkansas • Fayetteville, AR

5d

About The Position

The Graduate Recruitment and Enrollment Specialist advances Graduate School and International Education (GSIE) domestic graduate enrollment by managing assigned recruitment portfolios from initial inquiry through enrollment. In partnership with graduate programs and the GSIE Digital Marketing Specialist, the position develops and implements targeted communications and outreach strategies, builds relationships with prospective students, supports applicants through admissions requirements and deadlines, coordinates timely admissions decision communications, and implements yield strategies for admitted students.

The specialist serves as a functional subject-matter expert for the front-facing recruitment and admissions CRM experience. The role uses CRM and admissions data to maintain an accurate pipeline, identify barriers, prioritize follow-up, evaluate results, and recommend and implement improvements that create a responsive, student-centered enrollment experience. The position also represents GSIE at recruitment events and collaborates with campus partners to support enrollment initiatives.

Requirements

• Bachelor’s degree from an accredited institution of higher education.
• At least four years of relevant experience in admissions, student recruitment, enrollment management, advising, student services, customer relationship management, or a related area.
• Experience using a CRM, student information system, or similar enterprise platform to manage records, communications, workflows, and reporting.
• Knowledge of graduate recruitment, admissions, and enrollment management principles, including strategies for prospective student engagement and yield.
• Skill in using CRM systems, student information systems, and reporting tools to manage recruitment, admissions, and communication activities.
• Skill in building collaborative relationships and communicating effectively with prospective students, faculty, academic programs, and campus partners.
• Ability to analyze enrollment and recruitment data, identify trends and process improvement opportunities, and implement data-informed solutions.
• Ability to coordinate multiple projects and priorities, manage complex processes, and provide effective training and functional support to system users.
• Ability to analyze processes, coordinate projects, and communicate effectively.
• Applicable qualification equivalencies may be considered.

Nice To Haves

• Experience in graduate or professional student recruitment and admissions.
• Experience developing segmented communications, recruitment events, or admitted-student yield initiatives.
• At least seven years of experience using a CRM, student information system, or similar enterprise platform to manage records, communications, workflows, and reporting.

Responsibilities

• Develop and implement recruitment and enrollment strategies for assigned graduate programs.
• Advise prospective students and applicants regarding admissions requirements, deadlines, and enrollment processes.
• Coordinate recruitment communications, admissions activities, and yield initiatives.
• Maintain recruitment and admissions CRM records, workflows, and reporting.
• Analyze data and implement improvements to support enrollment goals.
• Represent GSIE at recruitment events and collaborate with campus partners to support enrollment initiatives.
• Perform other duties as assigned.
• Maintain regular, reliable, and non-disruptive attendance and collegial, harmonious working relationships.

Benefits

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level