Graduate Recruitment and Enrollment Specialist

University of Arkansas System • Fayetteville, AR

7d • $50,000 - $57,000

About The Position

The Graduate Recruitment and Enrollment Specialist advances domestic graduate enrollment for Graduate School and International Education (GSIE) by managing assigned recruitment portfolios from initial inquiry through enrollment. In partnership with graduate programs and the GSIE Digital Marketing Specialist, the position develops and implements targeted communications and outreach, builds relationships with prospective students, supports applicants with admissions requirements and deadlines, coordinates timely admissions decision communications, and implements yield strategies for admitted students. The specialist serves as a functional subject-matter expert for the front-facing recruitment and admissions CRM experience. The role uses CRM and admissions data to maintain an accurate pipeline, identify barriers, prioritize follow-up, evaluate results, and recommend and implement improvements that support a responsive, student-centered enrollment experience.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. The position is based at the University of Arkansas, Fayetteville, and is benefits eligible. Salary is $50,000–$57,000, commensurate with education and experience.

Requirements

• Bachelor’s degree from an accredited institution of higher education.
• At least four years of relevant experience in admissions, student recruitment, enrollment management, advising, student services, customer relationship management, or a related area.
• Experience using a CRM, student information system, or similar enterprise platform to manage records, communications, workflows, and reporting.
• Knowledge of graduate recruitment, admissions, and enrollment management principles, including strategies for prospective student engagement and yield.
• Skill in using CRM systems, student information systems, and reporting tools to manage recruitment, admissions, and communication activities.
• Skill in building collaborative relationships and communicating effectively with prospective students, faculty, academic programs, and campus partners.
• Ability to analyze enrollment and recruitment data, identify trends and process improvement opportunities, and implement data-informed solutions.
• Ability to coordinate multiple projects and priorities, manage complex processes, and provide effective training and functional support to system users.
• Ability to analyze processes, coordinate projects, and communicate effectively.
• Applicable qualification equivalencies may be considered.

Nice To Haves

• Experience in graduate or professional student recruitment and admissions.
• Experience developing segmented communications, recruitment events, or admitted-student yield initiatives.
• At least seven years of experience using a CRM, student information system, or similar enterprise platform to manage records, communications, workflows, and reporting.

Responsibilities

• Develop and implement recruitment and enrollment strategies for assigned graduate programs.
• Advise prospective students and applicants regarding admissions requirements, deadlines, and enrollment processes.
• Coordinate recruitment communications, admissions activities, and yield initiatives.
• Maintain recruitment and admissions CRM records, workflows, and reporting.
• Analyze data and implement improvements to support enrollment goals.
• Represent GSIE at recruitment events and collaborate with campus partners to support enrollment initiatives.
• Perform other duties as assigned.

Benefits

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary.
• Workplace culture promoting healthy work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level