Graduate Programs Coordinator

Cornell University•Ithaca, MI

3d•$29 - $32•Hybrid

About The Position

The Graduate Programs Coordinator is an integral member of the Division of Nutritional Sciences Student Services team. The Coordinator collaborates with Student Services colleagues to support the Graduate Field of Nutrition and the Division’s graduate programs through academic program administration, support for Directors of Graduate Studies and faculty, and efforts to enhance the graduate student experience. They work with Division and Graduate School administrators to manage graduate program operations, communications, systems, accreditation activities, admissions, and strategic initiatives for current and emerging programs. Serving as the program administration expert, the Coordinator advises faculty and Student Services colleagues on procedures, systems, and policies, and helps identify information and resources to support graduate students. They also advise current and prospective students throughout their academic programs on admissions, degree requirements, and graduate program policies. The Coordinator represents the graduate field and Division to the Graduate School and facilitates implementation and communication of Graduate School policies and procedures. The role also supports recruitment, admissions, enrollment, student funding, and Graduate Field administration; oversees records, reporting, assessment, and accreditation activities; develops communications and resources for students, faculty, and prospective students; and advances operational improvements that enhance program effectiveness and the student experience. This is a full-time, 39-hour-per-week contract college benefits-eligible position based in Ithaca, New York, with a campus-to-home hybrid arrangement that may fluctuate based on the time of year and department needs. Typical hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. After onboarding and training, employees typically work remotely two days per week and on campus three days per week; the arrangement may change at any time.

Requirements

Associate’s degree and four to six years of experience providing administrative services and support, or an equivalent combination.
Strong commitment to high-quality customer service and facilitating student success.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Ability to navigate and build productive working relationships.
Exceptional verbal, written, and interpersonal communication skills.
Strong organizational skills and attention to detail and accuracy.
Ability to work independently and prioritize tasks to meet academic deadlines.
Ability to gather, understand, interpret, and convey academic program information, policies, and procedures effectively, tailoring communication to the recipient.

Nice To Haves

Proven success using technology to manage and report data effectively and efficiently and improve processes.
Ability to use multiple information systems and tools to answer questions, present information, and support operations.
Demonstrated understanding of factors that contribute to student success and academic progress.
Experience working with faculty in an academic or higher education setting.

Responsibilities

Support the Graduate Field of Nutrition and the Division’s graduate programs through academic program administration.
Support the Directors of Graduate Studies and faculty.
Collaborate with Student Services colleagues to enhance the graduate student experience.
Partner with Division and Graduate School administrators to manage program operations, communications, systems, accreditation activities, admissions, and strategic initiatives.
Advise faculty and Student Services colleagues on program procedures, systems, and policies, and help identify information and resources needed to support graduate students.
Advise current and prospective students on admissions, degree requirements, and graduate program policies.
Represent the graduate field and Division to the Graduate School and facilitate implementation and communication of Graduate School policies and procedures.
Support recruitment, admissions, enrollment, student funding, and Graduate Field administration.
Oversee records, reporting, assessment, and accreditation activities.
Develop communications and resources for students, faculty, and prospective students.
Advance operational improvements that enhance program effectiveness and the student experience.

Benefits

Comprehensive health care options.
Generous retirement contributions.
Access to wellness programs.
Employee discounts with local and national retail brands.
Health and personal leave.
Three weeks of vacation and 13 holidays, plus two floating holidays.
Tuition-free Extramural Study and Employee Degree Program.
Tuition aid for external education.
Cornell Children’s Tuition Assistance Program.
Hybrid work arrangement after an onboarding and training period, typically remote two days per week and on campus three days per week.