Graduate Programs Coordinator

Cornell University•Ithaca, NY

2d•Hybrid

About The Position

The Graduate Programs Coordinator is an integral member of the Division of Nutritional Sciences Student Services team. The Coordinator works with Student Services colleagues to support the Graduate Field of Nutrition and the Division’s graduate programs through academic program administration, support for Directors of Graduate Studies and faculty, and efforts to enhance the graduate student experience. The role partners with Division and Graduate School administrators to manage program operations, communications, systems, accreditation activities, admissions, and strategic initiatives for current and emerging programs. As the program administration expert, the Coordinator advises faculty and Student Services colleagues on procedures, systems, and policies, and helps identify information and resources needed to support graduate students. The Coordinator also advises current and prospective students throughout their academic programs, including on admissions, degree requirements, and graduate program policies. They represent the graduate field and Division to the Graduate School and facilitate the implementation and communication of Graduate School policies and procedures. Additional work includes supporting recruitment, admissions, enrollment, student funding, and Graduate Field administration; overseeing records, reporting, assessment, and accreditation activities; developing communications and resources for students, faculty, and prospective students; and advancing operational improvements that enhance program effectiveness and the student experience. This is a full-time, 39-hour-per-week contract college benefits-eligible position based in Ithaca, New York. The position follows a campus-to-home hybrid arrangement that may vary according to the time of year and department needs and may be changed at any time. After onboarding and training, employees typically work remotely two days per week and on campus three days per week. Typical hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. A cover letter and resume are required. Visa sponsorship is not available.

Requirements

Associate’s degree and four to six years of experience providing administrative services and support, or an equivalent combination.
Strong commitment to high-quality customer service and facilitating student success.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Ability to navigate and build productive working relationships.
Exceptional verbal, written, and interpersonal communication skills.
Strong organizational skills and attention to detail and accuracy.
Ability to work independently and prioritize tasks to meet academic deadlines.
Ability to gather, understand, interpret, and convey academic program information, policies, and procedures in a way tailored to the recipient.

Nice To Haves

Proven success using technology to effectively and efficiently manage and report data and improve processes.
Ability to use multiple information systems and tools to answer questions, present information, and support operations.
Demonstrated understanding of factors that contribute to student success and academic progress.
Experience working with faculty in an academic or higher education setting.

Responsibilities

Support the Graduate Field of Nutrition and the Division’s graduate programs through academic program administration.
Provide support to Directors of Graduate Studies and faculty and contribute to the graduate student experience.
Partner with Division and Graduate School administrators to manage graduate program operations, communications, systems, accreditation activities, admissions, and strategic initiatives.
Advise faculty and Student Services colleagues on program procedures, systems, and policies, and identify information and resources to support graduate students.
Advise current and prospective students on admissions, degree requirements, and graduate program policies throughout their academic programs.
Represent the graduate field and Division to the Graduate School and facilitate implementation and communication of Graduate School policies and procedures.
Support recruitment, admissions, enrollment, student funding, and Graduate Field administration.
Oversee records, reporting, assessment, and accreditation activities.
Develop communications and resources for students, faculty, and prospective students.
Advance operational improvements that enhance program effectiveness and the student experience.

Benefits

Comprehensive health care options
Generous retirement contributions
Access to wellness programs
Employee discounts with local and national retail brands
Health and personal leave
Three weeks of vacation
13 holidays, including an end-of-year winter break from December 25 to January 1
Two additional floating holidays
Tuition-free Extramural Study and Employee Degree Program
Tuition aid for external education
Cornell Children’s Tuition Assistance Program
Hybrid work arrangement after an onboarding and training period