Graduate Program Manager

Universities of Wisconsin•Madison, WI

2d•$80,000

About The Position

The Graduate Program Manager is the expert resource and primary point of contact for master's and doctoral programs in Rehabilitation Counseling and Special Education. The position supports and advocates for graduate students and provides guidance to faculty and staff. It oversees programming, services, and events that promote academic success and professional development; serves as the department's primary curricular representative; and oversees class schedules for undergraduate and graduate programs. The manager advises on academic programs, graduate education, and university policies, processes, and procedures, and manages graduate student funding from departmental, university, and external sources. The role maintains compliance with program, school/college, and university requirements and technology systems involving admissions, assessment, degree progress, and program review. It also provides comprehensive advising to support student success, retention, and degree completion, and helps students navigate university resources and systems from matriculation through graduation.

Requirements

At least three years of student services experience in higher education.
Experience managing multiple detailed processes, records, deadlines, and projects.
Strong written communication skills, with attention to audience, accuracy, accessibility, and clarity.
Ability to take a proactive approach to planning and project management and anticipate communication needs well in advance.
Desire to build collaborative working relationships with colleagues, subject matter experts, and distributed institutional partners.
Bachelor's degree required.

Nice To Haves

Master's degree preferred.

Responsibilities

Oversee staff and/or graduate program functions.
Manage the response, support, and advocacy provided to graduate students, continuously improving the student experience and overall graduate program.
Maintain compliance with graduate program, school/college, and university requirements and technology systems related to admissions, assessment, academic degree progress and requirements, and program review; recommend or implement policy and procedure changes.
Serve as the expert resource for applicants, current students, faculty, staff, and other academic program stakeholders.
Manage graduate student funding, including fellowships, scholarships, training grants, and assistantships from departmental, university, and outside sponsors; may prepare or submit funding proposals.
Provide comprehensive advising to promote graduate student success, retention, and degree completion; advise on programs, graduate education, and university policies, processes, and procedures; monitor degree progress and help students navigate resources and systems throughout their studies.
Oversee programming, services, and events that promote professional development and academic success.
Serve as the department's primary curricular representative and oversee class scheduling for undergraduate and graduate programs.