Graduate Program Manager

University of Wisconsin Madison•Madison, WI

About The Position

The Graduate Program Manager is the expert resource and point of contact for master's and doctoral programs in Rehabilitation Counseling and Special Education. The position provides support and advocacy for graduate students and guidance to faculty and staff. It oversees programming, services, and events that promote academic success; serves as the department's primary curricular representative; oversees undergraduate and graduate class schedules; advises on graduate programs, education, and university policies and procedures; and manages graduate student funding from departmental, university, and external sources. The role manages graduate program functions and student support, maintains compliance with program, school/college, and university requirements and systems, and recommends or implements policy and procedure changes. It provides comprehensive advising and monitors students' degree progress from matriculation through degree completion. The position may also prepare or submit funding proposals. The Rehabilitation Psychology and Special Education department works to improve the lives of people with disabilities and their families by preparing leaders, researchers, practitioners, and clinicians to serve as resources and advocates and to work with individuals, families, service agencies, and schools.

Requirements

At least three years of student services experience in higher education.
Experience managing multiple detailed processes, records, deadlines, and projects.
Strong written communication skills, with attention to audience, accuracy, accessibility, and clarity.
Ability to take a proactive approach to planning and project management and anticipate communications needs well in advance.
Desire for collaborative working relationships with colleagues, subject matter experts, and distributed institutional partners.
Bachelor's degree required.

Nice To Haves

Master's degree preferred.

Responsibilities

Oversee staff and/or graduate program functions.
Manage responses, support, and advocacy for graduate students while continuously improving the student experience and overall graduate program.
Maintain compliance with graduate program, school/college, and university requirements and technology systems related to admissions, assessment, academic degree progress and requirements, and program review.
Make policy and procedure recommendations and/or changes.
Serve as the expert resource for applicants, current students, faculty, staff, and other academic-program stakeholders.
Manage graduate student funding, including fellowships, scholarships, training grants, and assistantships from departmental, university, and outside sponsors; may prepare and/or submit funding proposals.
Provide comprehensive advising services to promote graduate student success, retention, and degree completion.
Advise on programs, graduate education, and university policies, processes, and procedures.
Monitor degree progress and help students navigate resources and systems from matriculation through degree completion.
Oversee programming, services, and events that promote professional development and academic success.
Serve as the department's primary curricular representative and oversee class schedules for undergraduate and graduate programs.