About The Position

The Graduate Medical Education (GME) Program Administrator supports the Program Director in maintaining quality graduate medical education and ACGME or CODA accreditation. The role prioritizes and coordinates accreditation and operational processes with the Prisma Health GME office, collaborates on program management and analysis, makes recommendations, and implements changes approved by program leadership. It prepares, coordinates, and monitors administrative activities for a residency or fellowship using broad GME knowledge and practices, in conjunction with or occasionally on behalf of the Program Director. The position serves as a liaison between the Prisma Health GME office and the program, reports directly to the Director of GME Administration, and reports indirectly to the Residency/Fellowship Program Director. The administrator manages accreditation documentation and processes; resident and fellow human resources activities; recruitment; curriculum and educational activities; program budgets; meetings; scheduling and communications; and program policies and procedures. The role also supports residents, fellows, faculty, and program leadership, and plans educational, wellness, and social events. This is a supervisory job that may include direct supervision of team members, hiring or termination, disciplinary authority, performance management, and budget input or responsibilities. It is not considered a member of management staff.

Requirements

  • Bachelor's degree, or an equivalent combination of work or academic experience may be considered in lieu of the education and experience requirements.
  • Two years of Graduate Medical Education and/or academic experience and/or professional, administrative, or customer service experience, or an equivalent combination of work or academic experience may be considered.
  • Experience with New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and other applicable software.
  • Board eligible for TAGME certification or able to apply for TAGME certification after three years in GME.
  • Working knowledge of Microsoft Office.
  • Communication skills.
  • Ability to multitask.
  • Organizational skills.
  • Critical-thinking skills.

Nice To Haves

  • Knowledge of GME and ACGME common requirements is preferred.

Responsibilities

  • Manage program accreditation components, including documentation, site visits, self-studies, special reviews, and materials for Graduate Medical Education Committee review or approval; liaise among the national accreditation body, program leadership, and the GME Office.
  • Oversee resident and fellow human resources functions, including employment paperwork, leaves of absence, time off, visa paperwork, and payroll; provide guidance with administrative matters; and, as applicable, manage or supervise departmental staff.
  • Plan, manage, and execute program recruitment, including applicant screening, interview materials and schedules, interview events, rank-meeting materials, rank-order-list certification, and post-Match communications.
  • Manage curriculum development and educational activities, including competency mapping and tracking, milestones, evaluations, the annual in-training examination, orientation, conference schedules, and didactic events.
  • Review, approve, and make recommendations regarding program budgets, expenses, resident education funds, and funds for orientation, graduation, and onboarding.
  • Serve as the department liaison for GME and provide administrative supervision and support to residents, fellows, program leadership, faculty, and the GME office; coordinate and update letters of agreement, track program and alumni data, and monitor accreditation action plans.
  • Plan and execute program meetings, providing statistical data, agenda materials, and relevant background information and contributing to meeting discussions.
  • Oversee resident and fellow scheduling with chief residents as applicable; create or assist with rotation schedules, track and analyze clinical and educational work-hour violations and trends, communicate with program leadership, create call schedules, and manage program communications.
  • Participate in developing program policies and procedures, advise on their interpretation, and support implementation of institutional and accreditation policies and procedures related to residents and fellows.
  • Create and deliver educational, wellness, and social events for residents and fellows, including wellness initiatives, event-budget management, and recommendations for future programming.
  • Perform other duties as assigned.
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