Senior Program Coordinator- Graduate Medical Education GME- Days

VCU Health•Richmond, VA

About The Position

The Senior Program Coordinator coordinates and supports graduate and undergraduate education functions in partnership with program directors, helping ensure programs remain in good standing with VCU Health Systems Graduate Medical Education (GME) and the Accreditation Council for Graduate Medical Education (ACGME). The role serves as an administrative partner responsible for the operations of accredited and non-accredited residency and fellowship training programs and requires a comprehensive understanding of national accreditation and hospital policies. The coordinator may support trainee recruitment and evaluations, analyze administrative workflows, prioritize tasks, manage projects and deadlines, compile reports, maintain databases, and manage internal and external program communications. The role may serve as a primary liaison with the Office of Graduate Medical Education, the School of Medicine Curriculum Office, and the ACGME, and coordinates activities with students, residents, fellows, program directors, and the Vice Chair for Education. The position requires independent organization, planning, prioritization, policy interpretation, critical thinking, and decision-making. The coordinator develops productive working relationships with learners, faculty, staff, and external contacts; participates in at least one institutional committee focused on improving Graduate Medical Education; and may supervise support staff and provide performance input to a Program Director. Work may include evenings, weekends, and flexible scheduling as required by the job.

Requirements

At least three years of experience in program or project management; experience supporting an accredited education program is preferred.
Experience using computers and software applications, including New Innovations, email, calendaring products, Microsoft applications, and web-based databases.
Bachelor’s degree in Business, Finance, Human Resources, Education, or a related field from an accredited program, or equivalent years of relevant experience.
Strong personal motivation and ability to manage daily activities, organize, plan, prioritize, and complete assignments timely and efficiently.
Ability to interpret policies and regulations and seek verification when needed.
Critical-thinking and decision-making skills, including evaluating situations and recommending and implementing appropriate actions.
Ability to develop and sustain productive working relationships with learners, faculty, staff, and external contacts.
Ability to handle multiple priorities and adapt to frequent change.
Strong recall, reasoning, problem-solving, logical thinking, hearing, clear speech, legible writing, and reading abilities.
TAGME certification is preferred for continued employment.

Nice To Haves

At least five years of progressively responsible GME experience supporting an ACGME-accredited program.
Experience with New Innovations, GME Tracking, Kronos, and ACGME Milestones program requirements.
Master’s degree in Education, Business, Finance, Human Resources, or a related field from an accredited program, or equivalent years of relevant experience.
TAGME certification.

Responsibilities

Coordinate and support graduate and undergraduate education functions with program directors to help programs remain in good standing with VCU Health Systems GME and ACGME.
Support operations of accredited and non-accredited residency and fellowship training programs.
Recruit trainees and coordinate trainee evaluations, as applicable.
Analyze administrative workflows; prioritize tasks; and manage projects and deadlines.
Compile reports and maintain databases.
Coordinate internal and external program communications to keep parties informed of important deadlines.
Serve as a primary liaison with the Office of Graduate Medical Education, the School of Medicine Curriculum Office, and the ACGME, as applicable.
Coordinate activities with students, residents, fellows, program directors, and the Vice Chair for Education.
Interpret educational program policies and regulations, seeking verification when needed.
Evaluate situations, recommend actions, and communicate and implement appropriate actions on behalf of program directors and the Vice Chair of Education.
Develop and sustain working relationships with learners, faculty, staff, vendors, manufacturing representatives, and Grand Rounds presenters.
Participate in at least one institutional committee intended to improve an aspect of Graduate Medical Education.
May supervise support staff and provide performance input to a Program Director.