Graduate Admissions Advisor

Post University•Waterbury, SC

21h•$0 - $23

About The Position

A Post University Graduate Admissions Advisor in the Accelerated Degree Program responds to student inquiries about graduate admission to the University's online and evening and weekend programs in a timely, customer-focused manner. The role is a high-volume, customer-driven position that calls for excellent communication, listening, customer service, and sales skills. The schedule is Sunday through Thursday or Tuesday through Saturday, with one late night until 8:30 p.m. EST. Pay is $47,000 annually ($22.60 per hour).

Requirements

Bachelor's degree.
Superior relationship-building, teamwork, and communication skills, including an excellent phone presence and personality.
Excellent organizational and interpersonal skills.
Excellent PC skills and proficiency with Microsoft Office, internet applications, and database software.
Be a highly motivated self-starter with the ability to multitask.
Ability to work in a team-oriented, objective-focused environment.
Flexibility to adapt to a changing and dynamic environment.

Nice To Haves

Master's degree, or be in the process of completing one.
Experience in higher education admissions and/or recruiting with a consultative sales approach.
Prior sales, call center, customer service, and/or marketing experience.

Responsibilities

Foster Post's Make It Personal culture by working cross-functionally across the University and promoting collaboration and respect among faculty, associates, and students.
Promptly respond to student inquiries about Post University and its program offerings.
Conduct mostly telephone and occasional in-person interviews to help prospective students identify their interests and choose an online degree program aligned with their personal and career goals.
Follow up with prospective students and applicants and record results in the database to support excellent customer service throughout enrollment.
Work with Financial Aid, the Office of Student Information, and other supporting departments to assist students with financing and advising needs.
Participate in student registration and development activities that promote student awareness, retention, and success.
Meet and ideally exceed established team and individual enrollment goals.
Participate in weekly team meetings to discuss best practices and strategies.
Understand applicable higher education enrollment policies, procedures, regulations, and laws.
Enter student enrollment information to ensure complete and proper documentation.
Perform other related duties as assigned.