Graduate Admissions Counselor - Graduate Admissions Recruitment

Texas Woman’s University•Denton, TX

About The Position

The Graduate Admissions Counselor represents Texas Woman’s University to prospective students and other constituents and helps implement policies, practices, and programs that support enrollment projections. The role counsels prospective graduate students in person and through phone, email, and text; responds to graduate-admissions questions requiring guidance; and represents Graduate Admissions at recruitment events on and off campus. Some events may take place in the evenings or on Saturdays. The counselor develops and maintains relationships with graduate academic programs, internal university stakeholders, community colleges, universities, organizations, businesses, and community programs. The position prepares recruitment activity reports, reconciles business travel statements and billings, and sends monthly application-status reports to graduate academic programs. It also represents the university in graduate admissions organizations, supports the Director and department projects, and assists colleagues in meeting departmental goals. Additional duties may include attending informational sessions and events outside the department to promote TWU graduate programs. The position reports to the Director of Graduate Admissions & Recruitment and may supervise student and/or graduate assistants. Work is generally performed in a typical interior work environment, with travel required 50–60% of the time. The role may require evening and weekend work, travel throughout Texas and bordering areas, and lifting up to 30 pounds of recruitment materials and display equipment.

Requirements

Bachelor’s degree required.
At least one year of experience in admissions, student recruiting, and/or student affairs for college relations, particularly involving graduate students; an equivalent combination of education and experience may be considered.
Knowledge of university policies concerning student admission.
Skill using student information systems for statistical analysis and other applicable computer technology.
Ability to organize work, conceptualize and prioritize objectives, and exercise independent judgment based on organizational policies and activities.
Ability to build and maintain effective working relationships with students, faculty, staff, and the public.
Ability to present orally to groups and communicate effectively in writing.
Ability to represent the department and university professionally, courteously, and in a friendly manner using customer-service skills.
Ability to travel and work irregular hours, including evenings or weekends during heavy recruitment seasons.
General knowledge of, or ability to learn, TWU graduate admissions, academic offerings, services, and student opportunities.
Knowledge of Microsoft Office Suite, Salesforce, and TargetX.
Ability to operate a motorized vehicle for recruitment travel.
Valid Texas driver’s license and safe driving record required for Driver’s Authorization.
Regular and reliable attendance during scheduled university workdays and hours.
Ability to lift up to 30 pounds of recruitment materials and set up displays.
Ability to travel 50–60% of the time.
Adherence to university information-security and privacy requirements, including applicable federal and state regulations and TWU policies and procedures.

Responsibilities

Visit and counsel prospective students in person, by phone, email, and text.
Respond to situations requiring guidance or counseling related to graduate admissions.
Coordinate, host, and represent Graduate Admissions at on- and off-campus recruitment events.
Build and maintain relationships with the Graduate School, graduate academic programs, and other internal stakeholders.
Develop and maintain relationships with community colleges, universities, organizations, businesses, and community programs.
Prepare regular reports on recruitment activities.
Reconcile business travel statements and billings.
Send monthly reports to graduate academic programs regarding application statuses.
Represent the university in graduate admissions organizations such as NaGAP and TxGAP.
Assist the Director and the Graduate Admission Recruitment department with projects and support team members in achieving goals.
Attend informational sessions and events outside the department when requested to promote TWU graduate programs or information.