GPS Engineer

Applied Materials•Santa Clara, CA

About The Position

Applied Materials is seeking a GPS Engineer to provide expert-level technical support for semiconductor mainframes, robotic handling systems, and critical subsystems. The role supports next-generation and legacy platforms, including product development, qualification, field improvement, and resolution of complex field issues. It bridges customers, field organizations, and engineering teams to improve product performance, reliability, uptime, and customer satisfaction worldwide. The engineer will participate in new tool builds, system integration, and first-tool startups at customer sites; develop and maintain field procedures and technical documentation; and collaborate with engineering teams to integrate field requirements and serviceability into product designs. The role also includes analyzing technical data and field performance, driving root cause analysis and corrective actions, supporting continuous improvement, and developing and delivering training for customer and support teams. The position is based in Bangalore, India, with travel of 10%. Relocation is available to eligible candidates. The posted salary range is $124,000–$171,000; compensation depends on factors including location, hire grade, job-related knowledge, skills, and experience. Candidates may also be eligible for a bonus and stock award program, as applicable.

Requirements

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Mechatronics, or a related field.
7–10 years of experience in semiconductor equipment, product support, field service, systems engineering, or related technical functions.
Strong understanding of electromechanical systems, robotics, automation, and semiconductor manufacturing equipment.
Proven experience managing complex technical escalations and collaborating with cross-functional teams.
Excellent troubleshooting, analytical, and root-cause investigation skills.
Strong verbal and written communication skills, including the ability to engage effectively with global stakeholders.
Self-driven, proactive team player with a passion for technology and continuous learning.
Ability to work independently within structured processes and deliver results in a fast-paced environment.

Responsibilities

Develop and maintain expert-level knowledge of next-generation and legacy semiconductor platforms, mainframes, robots, and subsystems.
Lead complex technical escalations with cross-functional design and engineering teams to drive rapid issue resolution.
Deliver technical knowledge, troubleshooting methods, and best practices to customer engineers worldwide to improve tool health, performance, and stability.
Represent field needs in engineering reviews, product development discussions, and reliability improvement initiatives.
Develop and maintain Best Known Methods (BKMs), Internal Service Bulletins (ISBs), and technical support documentation for new and legacy platforms.
Create and update procedures for safety, installation, startup, calibration, maintenance, and troubleshooting.
Develop training packages for new products and collaborate with Global Technical Training to deploy training programs.
Train Customer Engineers, Process Support Engineers, and Technical Product Support teams before customer deployments.
Identify critical spare-part requirements and work with Applied Global Services to support optimal inventory availability across global locations.
Participate in new tool builds, system integration activities, and first-tool startups at customer sites.
Create and maintain hardware, service, installation, and troubleshooting procedures for field deployment.
Collaborate with engineering teams to integrate field requirements and serviceability considerations into product designs.
Drive root cause analysis and corrective actions for complex field escalations and product issues.
Analyze technical data and field performance trends to identify reliability and productivity improvements.
Apply engineering judgment, structured problem-solving, and field experience to resolve technical challenges.
Support continuous improvement initiatives focused on product quality, stability, and operational excellence.