GOVERNMENT OPERATIONS CONSULTANT III - 60034684 1

State of Florida•Tallahassee, FL

6d•$50,585 - $65,000•Onsite

About The Position

This is a highly responsible and professional position serving as a Government Operations Consultant III within the Prevention office. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. Specific Duties and Responsibilities include: This position serves as an Overdose Prevention Order and Technical Support Specialist within the SAMH Program Office. This position will collaborate with each section within the program office and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. This position will support the OPP by managing recurring and adhoc orders for naloxone, keychains, and naloxone boxes, which contain breathing guards and nitrile gloves for over 620+ enrolled distributors. This position will also provide technical assistance and support, including following-up on incident reports pertaining to naloxone and overdose events, best practices for naloxone distribution, and other reporting questions and concerns that arise. This position will also manage the reporting needs of the program. For 500+ organizations, this position will export, review, and verify, data for kits distributed of 3mg, 4mg, and 8mg, naloxone and reversals reported. Export, review, and verify the sign-in sheets for the community based trainings executed by the enrolled distributors. Once the enrolled distributors who have not reported have been identified, this position will conduct outreach, first by email, and then by phone, individually to the entities that have not reported. Once all available data has been exported, reviewed, and verified, this position will compile the data in a clear and concise manner for the review of the program coordinator. Export all orders, including 3mg, 4mg, and 8mg, from the system and collect orders from the Enrollment Specialist, submit the orders in the appropriate and applicable way, whether it be through a vendor portal or through the pharmacy technician at the state pharmacy. Ensure all orders are complete and correct. Reach out to organizations whose orders are not clear. Submit recurring monthly orders in the appropriate applicable way. Provide technical support for ordering, reporting, and best practices for naloxone distribution implementation. Obtain information and maintaining the database of organizations listed on ISAVEFL, ensuring the database is up to date with correct information. Collect all orders for keychains, which include breathing guards and nitrile gloves, and naloxone boxes, submit orders to the vendor, monitor expenditures, and track orders for all 620+ enrolled distributors. Follow-up on incident reports that are submitted through the incident reporting system that pertain to naloxone or overdose events, providing technical support to help ensure these events are less prevalent. Other duties as assigned.

Requirements

A bachelor's degree from a college or university is preferred and four years of professional experience in behavioral or public health.
A master's degree from a college or university can substitute for one year of the required experience.
Professional experience as described above can substitute on a year-for-year basis for the required college education.
Two years’ experience in implementing and managing complex projects.
Two years of experience with academic, business, or technical writing.
Knowledge of basic management principles and practices.
Knowledge of the methods of data collection and analysis.
Ability to coordinate a consultative program designed to ensure the resolution of managerial and operational problems.
Ability to determine work priorities and ensure proper completion of work assignments.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Ability to assess budgetary needs.
Ability to formulate policies and procedures.
Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
Ability to organize data into logical format for presentation in reports, documents and other written materials.
Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.
Ability to conduct fact finding research.
Ability to work independently.
Ability to solve problems and make decisions.
Engage cooperatively and professionally with both internal and external stakeholders.
Manage multiple high-priority projects simultaneously with agility and precision.
Demonstrate flexibility and the ability to succeed both independently and with minimal direction.
Understand and align with the vision of the Substance Abuse and Mental Health (SAMH) Program, executing projects, assignments, and policy updates accurately and on time in a fast-paced environment.
Collaborate effectively within a team while also excelling when working independently.
Analyze challenges and propose thoughtful, practical solutions to complex problems.
Conduct thorough research to identify and recommend the most strategic and effective course of action—the best “yes.”

Responsibilities

Manage recurring and adhoc orders for naloxone, keychains, and naloxone boxes.
Provide technical assistance and support, including following-up on incident reports pertaining to naloxone and overdose events, best practices for naloxone distribution, and other reporting questions and concerns.
Manage the reporting needs of the program.
Export, review, and verify data for kits distributed and reversals reported.
Export, review, and verify sign-in sheets for community-based trainings.
Conduct outreach to enrolled distributors who have not reported data.
Compile data in a clear and concise manner for review.
Submit orders through vendor portals or state pharmacy.
Ensure all orders are complete and correct.
Reach out to organizations whose orders are not clear.
Submit recurring monthly orders.
Provide technical support for ordering, reporting, and best practices for naloxone distribution implementation.
Obtain information and maintain the database of organizations listed on ISAVEFL.
Collect all orders for keychains and naloxone boxes, submit orders to the vendor, monitor expenditures, and track orders.
Follow-up on incident reports pertaining to naloxone or overdose events.
Other duties as assigned.