GOVERNMENT OPERATIONS CONSULTANT III - 48004008
About The Position
The position performs advanced level work under the limited supervision of the Deputy Director of Vocational Rehabilitation, Office of the Director, Division of Vocational Rehabilitation. Position serves as the legal liaison and is the primary point of contact between the Vocational Rehabilitation (VR) program and legal entities, including agency counsel, administrative hearing officers, and external legal partners. The position ensures compliance with federal and state laws, regulations, and policies governing vocational rehabilitation services, while supporting staff in legal matters related to eligibility, service provision, appeals, and due process. Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers. Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first-place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."
Requirements
- Strong administrative and business operations skills, writing, proof reading, and editing skills.
- Use correct spelling, rules of composition, and grammar.
- Collect and organize data, and create reports.
- Knowledge of vocational rehabilitation programs and disability-related services
- Knowledge of administrative law, due process procedures, and confidentiality requirements
- Knowledge of office procedures and practices.
- Knowledge of the methods of data collection.
- Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal.
- Ability to work and perform under stressful conditions.
- Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
- Ability to communicate clearly and courteously, ability to organize and maintain information.
- Ability to communicate effectively both in writing and speaking
- Ability to use computers including WORD, EXCEL, ACCESS, OUTLOOK, Internet and various databases.
- Ability to prioritize and organize multiple assignments and set deadlines.
- Ability to perform basic arithmetic calculations.
- Ability to understand and apply applicable rules, regulations, policies and procedures.
- Ability to deal with the public in a tactful and courteous manner.
- Ability to work independently.
- Ability to utilize problem-solving techniques.
- Ability to establish and maintain effective working relationships with others.
- Ability to maintain confidentiality and exercise sound judgment
Responsibilities
- Serves as liaison between VR staff and agency legal counsel on legal questions, disputes, and case-related matters.
- Coordinates responses to legal inquiries, subpoenas, records requests, and administrative complaints.
- Assists in preparing case summaries, documentation, and exhibits for administrative hearings, mediations, and appeals.
- Tracks legal cases, hearing requests, and outcomes involving VR clients.
- Provides guidance to program staff on compliance with applicable state and federal laws, including the Rehabilitation Act, WIOA, ADA, HIPAA, and confidentiality requirements.
- Reviews and assists in interpreting policies, procedures, and legal directives related to VR service delivery.
- Identifies potential legal risks and works collaboratively to support corrective or preventive actions.
- Serves as a resource to VR counselors and supervisors regarding due process rights, informed choice, case documentation, and legal timelines.
- Assists with training staff on legal procedures, hearing processes, and best practices in case management from a legal perspective.
- Supports leadership in responding to audits, reviews, and compliance monitoring activities.
- Ensures proper handling, release, and protection of confidential client information in accordance with legal requirements.
- Maintains organized legal files and documentation related to hearings, appeals, and litigation matters.
- Reviews correspondence and official notices for accuracy, clarity, and compliance.
- Communicates professionally with clients, attorneys, hearing officers, advocates, and stakeholders.
- Participates in meetings related to legal matters, policy interpretation, and program improvement.
- Performs related work as required.
Benefits
- State of Florida Retirement - 3% Employee Contribution Required
- 10 Paid Holidays annually
- Annual Leave - 104 hours annually
- Sick Leave - 104 hours annually
- Health Insurance for Individual or Family Coverage – State pays 80% of premium
- Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee
- Additional supplemental insurances are available such as dental, vision, etc.
- Tax Deferred Medical and Child Care Reimbursement Accounts available
- Tuition Fee Waivers (Accepted by major Florida colleges/universities)
- Career Growth
- Maternity and Parental Leave Benefits
- Student Loan Forgiveness Program (Eligibility required)
- Flexible Spending Accounts
- Ongoing comprehensive training provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
