Government Account Manager

Applied Technology Group•North Little Rock, AR

2d•Remote

About The Position

ATG is hiring a Government Account Manager to manage and strengthen relationships with active public sector customers after a contract is awarded. The role supports contract continuity, compliance, customer adoption, and account expansion, enabling the Government Account Executive to focus on strategic growth, new business, and complex procurements. The position is based preferably in North Little Rock, Arkansas, or Phoenix, Arizona; remote work is available for candidates located more than 40 miles from either office. An on-site interview at one of those offices is required for all candidates. Attendance at ATG’s in-person GeT Aboard onboarding summit at its North Little Rock headquarters is also required. The Government Account Manager serves as the primary day-to-day contact for active government customers, oversees contract health and renewals, coordinates invoice and payment follow-up, keeps CRM account information current, and identifies qualified expansion opportunities within existing agencies. The role builds trusted-advisor relationships and conducts quarterly business reviews with larger or strategic accounts. This is a full-time position requiring a minimum of 40 hours per week, with additional hours as needed to meet deadlines.

Requirements

2–5 years of B2B sales or account management experience.
Strong communication skills, with an ability to listen first and sell second.
Organized, detail-oriented, and process-driven approach.
Self-motivated, curious, and eager to learn new technology and public sector workflows.
Collaborative approach and appreciation for shared wins.
Strong verbal and written English communication skills.
Authorization to work in the United States without company sponsorship.
Ability to sit or stand for extended periods, travel between office locations including locations with stairs, and lift up to 30 pounds.
Adequate visual and auditory abilities, with or without aids, to perform the job’s essential functions.
Ability to attend the required in-person GeT Aboard onboarding summit at ATG’s North Little Rock headquarters.
Ability to attend an on-site interview at either ATG’s North Little Rock or Phoenix office.

Nice To Haves

Public sector, GovTech, SLED, or regulated-industry experience.
Experience selling into state, local, or education agencies.
Familiarity with AEC, infrastructure, capital projects, or Autodesk solutions.
Exposure to government procurement, cooperative contracts, or RFP processes.
Experience with consultative or services-led sales.

Responsibilities

Serve as the primary day-to-day point of contact for active government customers after contract award.
Maintain detailed knowledge of contract terms, performance periods, renewal clauses, authorized users and buying entities, and compliance and reporting requirements.
Ensure customers remain in good standing and aligned with contract obligations.
Proactively manage annual renewals and contract extensions, tracking timelines to prevent coverage lapses or emergency procurement.
Coordinate with appropriate contacts to ensure renewals are completed accurately and on time.
Identify expansion opportunities within existing agencies, including additional departments or divisions, increased user counts, new programs or initiatives, and supplemental funding releases.
Qualify opportunities based on budget-cycle timing and decision-maker alignment, then transition qualified opportunities to the Government Account Executive for pursuit.
Follow up proactively on payments and coordinate invoices between customer accounts payable teams and ATG’s finance team.
Monitor invoice submission confirmation, approval workflows, and payment timing.
Maintain accurate CRM data, including contract details, stakeholder changes, renewal timelines, and customer engagement dates and discussion summaries.
Surface early warning signs such as budget freezes, policy shifts, and leadership changes.
Build long-term, trusted-advisor relationships with key stakeholders and decision-makers to strengthen ATG’s relationships and reduce competitive pressures.
Conduct quarterly business review meetings with larger or strategic accounts.

Benefits

Base salary plus an uncapped commission structure.
Health, dental, and vision benefits.
Short-term and long-term disability benefits.
Wellness programs.
Professional development reimbursement.
Three weeks of PTO each year, paid holidays, and the employee’s birthday off.
Two paid volunteer days each year.
401(k) match of up to 4% after 90 days of employment.
Onboarding and continuous training.
Career advancement opportunities.
Support from technical specialists, marketing professionals, and technical support teams.
Frequent in-person events and gatherings.