Governance & Operational Excellence Corporate Internship – Summer 2027 (Undergraduate)

CVS Health • Hartford, CT

6d • Hybrid

About The Position

The Governance & Operational Excellence Internship is a 10.5-week, full-time undergraduate internship running from May 24, 2027, through August 4, 2027. It is hybrid, with three days generally spent in the Hartford, Connecticut office (usually Tuesday through Thursday) and two days working remotely from home, the office, or another location of the intern’s choice. Relocation assistance may be available to eligible candidates. The role pays $26 per hour for 40 hours per week. Interns do not work on July 4, a company holiday, and receive two days of paid leave.

The Configuration Governance team establishes and maintains enterprise-wide standards, controls, and quality practices that support accurate, consistent configuration processes across Commercial, Medicaid, and Medicare businesses. It partners with business and technology stakeholders to strengthen governance and compliance oversight, improve quality assurance, and promote operational excellence. Its work supports accuracy, efficiency, and compliance across healthcare operations.

The intern will analyze data and validate information; create and maintain reports, dashboards, and operational metrics; assess quality assurance practices, audit results, and performance measures; collaborate with project managers and cross-functional stakeholders; and support process-improvement initiatives. The role also provides exposure to governance frameworks, compliance controls, operational standards, enterprise-wide initiatives, and technology and business tools used for reporting, analysis, and process improvement.

The internship includes business-contributing projects, community service, professional development workshops, mentorship and networking, and interaction with senior leaders. Corporate interns have an increased likelihood of receiving an offer for a future CVS Health role. Work visa sponsorship is not available, including CPT, OPT, and F-1 visa programs.

Requirements

• Be currently pursuing a bachelor's degree.
• Have an anticipated graduation date between September 2027 and June 2028.
• Have a major relevant to the position, such as Business Administration, Information Systems, Data Analytics, Management Information Systems, Operations Management, Computer Science, Data Science, Industrial Engineering, Healthcare Administration, or a related field.

Nice To Haves

• Demonstrated leadership experience, such as active participation in student or social organizations, sports, or school- or work-related projects.
• Internship, work, or project experience in a related field.
• Strong written and verbal communication skills.
• Interest in obtaining a full-time position with CVS Health after graduation.
• Strong organizational and project-management skills.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Familiarity with AI tools such as Microsoft Copilot, Claude, or similar technologies.
• Ability to communicate effectively with stakeholders and business leaders.
• Interest in process improvement, quality management, governance, or operational excellence initiatives.
• Exposure to data analytics, programming, data science, or automation tools.

Responsibilities

• Analyze data and validate information to support configuration accuracy and reporting processes.
• Create and maintain reports, dashboards, and operational metrics.
• Evaluate quality assurance practices, audit results, and performance measures to identify improvement opportunities.
• Collaborate with project managers and cross-functional stakeholders to understand business processes and operational workflows.
• Support process-improvement initiatives that increase efficiency and consistency across teams.
• Learn how governance frameworks, compliance controls, and operational standards support healthcare operations.
• Use technology and business tools to support reporting, analysis, and process-improvement activities.
• Gain exposure to enterprise-wide initiatives affecting Commercial, Medicaid, and Medicare businesses.

Benefits

• Two days of paid leave during the internship.
• Potential relocation assistance for candidates who qualify.
• Medical coverage, based on eligibility.
• Dental coverage, based on eligibility.
• Vision coverage, based on eligibility.
• Paid time off, based on eligibility.
• Retirement savings options, based on eligibility.
• Wellness programs and other resources, based on eligibility.
• Community service activities, professional development workshops, mentorship and networking opportunities, and interaction with senior leaders.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern