Golf Starter

GATE•Ponte Vedra Beach, FL
•Onsite

About The Position

Ponte Vedra Inn & Club is seeking a full-time Golf Starter to join the Golf Operations team. Reporting to the Assistant Golf Professional, the Golf Starter ensures an organized, welcoming, and efficient start to each player’s round while providing exceptional guest service and communication. The role serves as an ambassador of the club, helping members and guests enjoy a positive golf experience while supporting daily golf facility operations. The schedule includes weekends, holidays, and other business-required shifts.

Requirements

  • High school diploma or equivalent.
  • Ability to speak, read, write, and comprehend English sufficiently to communicate effectively with staff, members, and guests.
  • Valid Florida Driver's License.
  • Strong customer service skills.
  • Ability to interact professionally and maintain effective working relationships with superiors, co-workers, members, and guests.
  • Ability to carry out verbal and written instructions.
  • Ability to work in a fast-paced environment.
  • Ability to stand for prolonged periods.
  • Ability to lift boxes and other materials as needed.
  • Availability for a full-time schedule, including weekends, holidays, and other business-required shifts.

Nice To Haves

  • Golf experience preferred.

Responsibilities

  • Report to the Cart Facility at the scheduled start of each shift, prepared to begin daily operations.
  • Inspect and prepare assigned golf carts, ensuring they are clean, stocked, and ready for member and guest use.
  • Collect and organize starter materials, including scorecards, pencils, tees, and other supplies.
  • Coordinate with the Golf Shop to review tee sheets, player information, special requests, and operational updates.
  • Distribute practice balls and maintain practice area readiness.
  • Maintain radio communication throughout the shift.
  • Welcome and greet members and guests professionally, warmly, and engagingly.
  • Confirm player count, tee time, member number, or guest verification against the tee sheet before greeting each group.
  • Provide players with accurate updates about course conditions, including cart path restrictions, wet areas, hole locations, or closures.
  • Communicate pace-of-play expectations and ask players to keep up with the group ahead; follow the Pace of Play Monitoring & Escalation Procedure if a gap develops.
  • Remind players to leave the teeing area free of debris before heading down the fairway.
  • Remind players to fill divots on the tee and throughout the fairway.
  • Remind players to repair ball marks on the greens.
  • At the end of the shift, communicate special concerns or needs to the replacement.

Benefits

  • Competitive pay
  • Paid time off, including vacation, holidays, and sick time
  • Medical, dental, vision, life insurance, and disability coverage for eligible team members
  • 401(k) with company match
  • Flexible scheduling opportunities
  • Complimentary parking and employee dining café
  • Five-Diamond service training and professional development opportunities
  • Certifications and continuing education opportunities
  • Complimentary uniform dry-cleaning services
  • Career growth and advancement opportunities throughout Gate Hospitality Group
  • Preferred lodging rates
  • Discounted golf and select recreational amenities
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