Golf Starter

Associa•Palm Desert, CA

7d•Onsite

About The Position

Golf Marshal/Starters are responsible for the orderly and timely movement of tee times, controlling the pace of play, and ensuring the golf course policies and dress code are followed in addition to providing guests high quality customer service. To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

General knowledge of Golf Course operations.
Ability to lift over 25 lbs.
Excellent Customer Service
High school diploma or its equivalent.
Valid Driver’s License and State mandated vehicle insurance.
Current Alcohol Beverage Control certification
Good written communication skills, and the ability to communicate effectively with residents, and with employees at all levels of the organization, both verbally and in writing.
Regular business hours and after regular business hours, as necessary. Weekend, holidays, and shift work as necessary.

Nice To Haves

direct experience highly considered

Responsibilities

Interacts with golfers in a friendly, helpful manner.
Responsible for informing players of course conditions and local rules.
Responsible for maintaining a reasonable pace of play on the golf course.
Keep tee times moving on time and in an orderly manner.
Open the starter office at the beginning of each shift
Check the sign-in sheet to determine who may already be out on the course
Check the lock box and balance against the starter sheet against members and any non-members who may be playing
Open the safe and remove the cash box, daily envelopes, and guest bag tags
Lock up cash when out on the course marshaling or away from the starter office
Put out golfs balls, tees, and other items for sale
Ensure the refrigerator is stocked with beverages for sale
Marshal the course from hole 18 back to hole 1 to ensure the sign in sheet is in agreement with those who may already be out on the course
Return to the starter shack and be available to coordinate an orderly flow of golfers on a first come first serve basis…(reserved starting times are not permitted)
If the course is very busy monitor / assign the appropriate starting hole for golfers to space golfers if necessary
Depending on the number of players periodically marshal the course, recommended at least once every 90 minutes
Ensure all golfers are registered on the sign in sheet and that guests have paid
Ensure complete compliance with PCC rules and regulations… when dealing with a golfer(s) who are not following the rules, calmly explain the rules and ask for compliance. For those golfers who refuse to comply or are argumentative, if possible, obtain the number on the cart decal or on the golf bag and report the violation and violator to the PCCHOA office.
Ensure pace of play is maintained
Ensure all golfers are properly attired
Ensure only two golfers to each golf cart
Ensure only four golfers to a hole (at Starter/Marshall’s discretion a fivesome may be permitted depending on play and pace of play)
Ensure all golfers have their own set of clubs
Ensure proper distance is maintained from the tee boxes and greens except for those with blue handicap flags. Even with a blue flag a cart may not be closer than 20 feet to a green. (Per Americans with Disabilities ACT (“ADA”) Policy.
Be available to check in golfers, collect guest fees, issue guest bag tags, sell golf items and beverages. Periodically check the lock box when returning from marshaling the course
Record all transactions and balance the cash box with the sign in sheet and golf items and beverages sold
Daily turn in all documents
Ensure all golf carts have a PCC decal and all member golf bags have a PCC bag tag
Ensure all golfers are properly dressed
Issue blue handicap flags upon presentation of appropriate documents
Answer questions from homeowners and guests about the course and play
Place any items found on the course in a lost and found box located in the players’ lounge
Empty the lock box, balance all sales and cash, checks and vouchers
Return the cash box to the safe and lock it
Balance cash receipts, receipt reporting by category and balance petty cash
Lock the refrigerator
Lock the starter office and the starter office window
Lock men’s and ladies washrooms
Ensure new sign in sheet for the next day is outside the starter office