Golf Starter

The Club at Quail Ridge•Boynton Beach, FL

About The Position

The Golf Starter oversees the daily starting operation and helps deliver an organized, efficient, first-class golf experience for members and guests. The role is a key operational link between the Golf Professional Staff and golfers, with responsibility for daily play from the first tee, ForeTees tee-sheet management, pace of play, and the on-course member experience. The Starter is expected to provide professional, consistent, proactive service with positive energy, strong communication, attention to detail, and an appropriate sense of urgency. The position requires professional and courteous interactions with members and guests, strong leadership and accountability, excellent communication and organizational skills, sound judgment, and a service-first attitude. The Starter maintains awareness of member preferences, consistently enforces Club policies, anticipates operational needs, and responds promptly while supporting the presentation and organization of the golf operation.

Requirements

  • High school diploma or equivalent required.
  • Strong knowledge of golf etiquette, pace-of-play procedures, golf course operations, and basic Rules of Golf.
  • Ability to communicate effectively and professionally with members, guests, staff, and management.
  • Professional and courteous member and guest interaction.
  • Strong leadership and accountability.
  • Excellent communication and organizational skills.
  • Positive energy and a service-first attitude.
  • Sound judgment and the ability to make timely operational decisions.
  • Attention to detail and pride in the presentation of the golf operation.
  • Ability to anticipate operational needs and respond with an appropriate sense of urgency.
  • Ability to consistently enforce Club policies while maintaining a professional and member-focused approach.

Nice To Haves

  • At least two years of experience working within a recognized golf club or comparable golf operation.
  • Previous experience with tee-time management, Starter operations, Player Assistant operations, or golf staff supervision.
  • Experience with ForeTees or comparable tee-time management software.

Responsibilities

  • Welcome, greet, and accommodate members and guests arriving for play in a friendly, professional, and orderly manner.
  • Coordinate starting players for regular tee-time play, shotgun starts, tournaments, special events, and other golf activities.
  • Maintain an organized first-tee operation and communicate starting times, course conditions, cart rules, pace-of-play expectations, and other relevant information to golfers.
  • Work with the Golf Professional Staff to maximize tee-sheet utilization while maintaining an exceptional golf experience.
  • Adjust starting procedures as needed for weather, course conditions, tournaments, maintenance requirements, or changes in daily play.
  • Manage and monitor the ForeTees tee-time system for daily golf operations.
  • Review tee sheets in advance to identify operational issues, special requests, groups, events, and high-demand periods.
  • Assist with tee-time adjustments, player changes, cancellations, and other modifications needed for efficient daily operations.
  • Maintain accurate player and tee-time information and communicate relevant changes to the Golf Professional Staff and Player Assistants.
  • Help ensure tee-time policies and golf operation procedures are consistently followed.
  • Monitor pace of play and proactively address situations that may negatively affect the golf experience.
  • Coordinate with Player Assistants to maintain appropriate spacing between groups and resolve pace-of-play concerns professionally and consistently.
  • Communicate significant delays, course issues, weather concerns, or member situations requiring additional attention to the Golf Professional Staff.
  • Maintain an active presence throughout the golf operation and anticipate issues before they negatively affect the member experience.
  • Assist the Golf Professional Staff in creating and executing special on-course experiences for members and guests.
  • Coordinate setup, signage, contests, amenities, and other operational details for special golf experiences.
  • Identify opportunities to improve the presentation, organization, and service provided throughout the golf operation.
  • Maintain a strong understanding of the membership and individual member preferences while providing consistent service to all golfers.
  • Communicate with the Director of Golf, Head Golf Professional, Golf Professional Staff, Golf Course Maintenance Department, and other departments as necessary.
  • Maintain appropriate records, schedules, and operational information related to assigned responsibilities.
  • Perform additional duties as assigned by the Director of Golf or Head Golf Professional.
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