Golf Starter

GATE HR•Ponte Vedra Beach, FL

About The Position

Ponte Vedra Inn & Club is seeking a full-time Golf Starter to join its Golf Operations team. Reporting to the Assistant Golf Professional, the Golf Starter ensures each player's round starts in an organized, welcoming, and efficient manner while providing exceptional guest service and communication. The role serves as an ambassador of the club, supporting daily golf facility operations and helping members and guests enjoy a positive golf experience. Availability to work weekends, holidays, and other business-required shifts is required.

Requirements

High school diploma or equivalent.
Ability to speak, read, write, and comprehend English sufficiently to communicate effectively with staff, members, and guests.
Valid Florida Driver's License.
Strong customer service skills.
Ability to interact professionally and maintain effective working relationships with superiors, co-workers, members, and guests.
Ability to carry out verbal and written instructions.
Ability to work in a fast-paced environment.
Ability to stand for prolonged periods.
Ability to lift boxes and other materials as needed.
Availability to work a full-time schedule, including weekends, holidays, and other business-required shifts.

Nice To Haves

Golf experience.

Responsibilities

Report to the Cart Facility at the scheduled start of each shift, prepared to begin daily operations.
Inspect and prepare assigned golf carts, ensuring they are clean, stocked, and ready for member and guest use.
Collect and organize starter materials, including scorecards, pencils, tees, and other necessary supplies.
Coordinate with the Golf Shop to review tee sheets, player information, special requests, and operational updates.
Distribute practice balls and maintain practice area readiness.
Maintain radio communication throughout the shift.
Welcome and greet every member and guest in a professional, friendly, and engaging manner.
Verify each group against the tee sheet, including player count, tee time, and member number or guest verification.
Provide players with accurate updates on course conditions, including cart path restrictions, wet areas, hole locations, or closures.
Communicate pace-of-play expectations and ask players to keep up with the group ahead; follow the Pace of Play Monitoring & Escalation Procedure if a gap develops.
Remind players to leave the teeing area free of debris.
Remind players to fill divots on the tee and throughout the fairway.
Remind players to repair ball marks on the greens.
At the end of the shift, communicate special concerns or needs to the replacement.

Benefits

Competitive pay.
Paid time off, including vacation, holidays, and sick time.
Medical, dental, vision, life insurance, and disability coverage for eligible team members.
401(k) with company match.
Flexible scheduling opportunities.
Complimentary parking and employee dining café.
Five-Diamond service training and professional development opportunities.
Certifications and continuing education opportunities.
Complimentary uniform dry-cleaning services.
Career growth and advancement opportunities throughout Gate Hospitality Group.
Preferred lodging rates.
Discounted golf and select recreational amenities.