Golf Services Associate - See Job Description!
About The Position
Topgolf is hiring a fun-loving, dedicated, and caring Golf Services Associate to help create an exceptional experience for Players in a fast-paced, collaborative sports and entertainment venue. The role welcomes and assists Players with check-in and reservations, explains venue features, gameplay, and promotions, and helps Players select appropriate golf clubs and equipment. The associate also keeps the venue and guest services areas clean, organized, safe, and inviting while following safety and sanitation standards and supporting fellow Playmakers. Team members are expected to embody Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. The position is physically active, requiring extended periods on one’s feet, frequent movement, and lifting and carrying items up to 50 pounds, including golf bags across multiple floor levels. Previous hospitality or entertainment experience is a plus but is not required. Walk-in interviews are hosted Monday through Friday from 11 a.m. to 6 p.m.
Requirements
- Positive attitude.
- Team-oriented mindset.
- Strong focus on the Player experience.
- Ability to remain calm and work effectively in a popular, high-volume environment.
- Ability to lift and move items up to 50 pounds, including carrying golf bags with clubs across multiple floor levels.
- Comfort bending, stooping, carrying, walking, and being on one’s feet for most of the day.
- Ability to stay active and maintain pace during long shifts and in a high-volume work environment.
Nice To Haves
- Previous experience in hospitality or entertainment.
Responsibilities
- Welcome and assist Players with check-in and reservations, providing the information they need to begin their visit.
- Explain venue features, gameplay, and current promotions to help Players make the most of their visit.
- Assist Players with golf clubs and equipment, helping them get the appropriate gear.
- Keep the venue clean, organized, and inviting, including the retail area.
- Offer Players helpful guidance and recommendations.
- Maintain safety and sanitation standards and keep guest services areas clean, safe, and compliant.
- Live Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring, supporting an exceptional Player experience and fellow Playmakers.
Benefits
- Competitive hourly wages; tips are available for certain positions.
- Health insurance, for qualifying team members.
- Dental insurance, for qualifying team members.
- Vision insurance, for qualifying team members.
- 401(k) with a company/team member match, for qualifying team members.
- Paid time off, for qualifying team members.
- Free mental well-being platform, for qualifying team members.
- Free game play.
- Discounted food and retail items.
- Weekly Playmaker meals.
- Career growth opportunities and promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
