Bay Host (Server) - See Job Description!

Topgolf•St. Petersburg, FL

About The Position

Topgolf is seeking a fun-loving, dedicated and caring Bay Host (Server) to help create enjoyable experiences for Players in a fast-paced, collaborative entertainment environment. Bay Hosts welcome Players to their bays, learn about the reason for their visit, explain Topgolf offerings, and recommend food, beverages and gaming options suited to their experience. They take orders accurately and efficiently, maintain clean and organized bays, and work with other Playmakers to ensure Players have what they need and concerns are addressed. The role involves following safety and sanitation standards and supporting Topgolf’s values of Fun, One Team, Excellence, Courage and Caring. This is an active, high-volume position requiring employees to spend most of the day on their feet, walk throughout their shift, and regularly lift, bend, stoop and carry items weighing up to 50 pounds. Applicants must be of legal age to serve alcohol where required by law. Day, night and weekend shifts are available; both part-time and full-time opportunities are mentioned.

Requirements

Positive attitude.
Team-oriented mentality.
Strong focus on providing an excellent Player experience.
Ability to stay calm and thrive in a popular, high-volume environment.
Prior experience serving alcoholic and non-alcoholic drinks in a restaurant, hospitality or entertainment setting.
Must be of legal age to serve alcohol where required by law.
Ability to lift, bend, stoop and carry items up to 50 pounds.
Ability to remain on one’s feet for most of the day and walk throughout the shift.
Ability to handle varied physical tasks and sustain the pace of a high-volume working environment.

Responsibilities

Welcome Players to their bays with energy and enthusiasm and learn about the purpose of their visit.
Explain Topgolf offerings and recommend food, beverage and gaming options tailored to Players’ visits.
Use thoughtful suggestive selling to enhance the Player experience and drive sales.
Provide food and beverage recommendations and take orders quickly and accurately.
Keep Bay areas clean and organized by clearing tables, refilling drinks and maintaining a welcoming space.
Maintain a strong T-line presence and work seamlessly with fellow Playmakers.
Help set up bays and resolve Player concerns with a smile.
Follow safety and sanitation standards and help keep bays clean and safe.
Demonstrate Topgolf’s values of Fun, One Team, Excellence, Courage and Caring.