Golf Sales Manager
About The Position
The Golf Sales Manager leads the Golf Experience Team in guiding guests through their Five Iron Golf experience and promoting guest satisfaction and engagement. The role oversees guest communications before and after visits and onsite interactions, and uses knowledge of Five Iron Golf’s offerings to sell and cross-sell products and services. The manager serves as an in-house expert on golf simulator technology, oversees leagues and tournaments, builds community and customer relationships, and handles sales and customer service administration. The position also supports food and beverage safety, verifies guests’ legal drinking age, and assists with closing duties as needed. The role requires availability on evenings, weekends, and holidays, as well as the ability to stand, walk, bend, and use stairs for extended periods.
Requirements
- Strong leadership ability and willingness to lead by example.
- Exemplary communication, time management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on your feet and manage customer expectations.
- Ability to work in a fast-paced environment and collaborate effectively with a team.
- Availability to work in the venue on evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
- Ability to obtain proper licensing and certifications for the location.
Responsibilities
- Lead the Golf Experience Team in delivering an exceptional guest experience.
- Oversee pre-visit communications, onsite interactions, and post-visit follow-ups.
- Maintain comprehensive knowledge of products and services, including golf technology, lessons, leagues, memberships, spirits, beer, wine, and food and beverage offerings, and use that knowledge to sell and cross-sell.
- Serve as the in-house expert on golf simulator technology and connect guests with offerings such as leagues, memberships, swing evaluations, and club fittings.
- Oversee sales, execution, and management of seasonal leagues and one-off tournaments.
- Build community relationships, foster customer loyalty, and encourage repeat business through proactive engagement.
- Handle administrative tasks related to sales transactions and customer service inquiries.
- Collaborate with team members to align efforts and achieve business goals.
- Take ownership of guest enjoyment and satisfaction.
- Follow health and safety regulations for food handling, alcohol service, and cleanliness.
- Verify guests’ legal drinking age.
- Assist with closing duties as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Accident and critical illness insurance
- 401(k)
- Free meals while working
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
